Senior Customer Service Representative
Location : Green Bay, WI
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Shift : 2nd Shift
Work model : On-Site
Schedule : FULLTIME; Sunday - Thursday 2 : 00 p.m. - 10 : 00 p.m.
Job overview :
Schneider is seeking a Senior Customer Service Representative in Green Bay to be responsible for handling relationships with Schneider's customers.
The Senior Customer Service Rep will take care of tasks related to processing and monitoring customer orders, managing freight solicitation and negotiating market rates.
Responsibilities :
- Monitor customer freight to identify issues and improve efficiency.
- Recommend adjustments as freight volumes fluctuate.
- Use a variety of technology to analyze service issues and trends to determine solutions.
- Work closely with leaders, teams and customers.
Skills and qualifications :
- Have a high school diploma or GED.
- One year of customer service experience preferred.
- Have strong written and oral communication skills.
- Able to manage multiple priorities.
Pay and benefits :
- Associate will be provided partial scheduled remote options after one year in role dependent upon associate meeting the performance expectations of the role.
- Additional $1.25 per hour on second and third shift, $2.00 per hour on weekends.
- Medical, dental and vision insurance.
- Company-paid life insurance.
- 401(k) savings plan with company match.
- Paid time off and paid holidays.
- Results-based incentive pay program where you can earn above and beyond your base pay.
- Tuition reimbursement.
- See full list of customer service benefits.
PIfdbdeb4da035-36310-35441929
Senior Customer Service Representative
Schneider is seeking a Senior Customer Service Representative in Green Bay, WI to be responsible for handling relationships with Schneider's customers. The Senior Customer Service Rep will take care of tasks related to processing and monitoring customer orders, managing freight solicitation and nego...
Customer Service Representative
Schneider is seeking a Customer Service Representative in Green Bay to be responsible for the successful execution and completion of customer orders. The Customer Service Rep will work in an office setting and utilize a variety of technology and programs to accomplish assigned tasks. One year of cus...
Customer Service Representative
Schneider is seeking a Customer Service Representative in Green Bay to be responsible for the successful execution and completion of customer orders. The Customer Service Rep will work in an office setting and utilize a variety of technology and programs to accomplish assigned tasks. One year of cus...
Customer Service Representative
Schneider is seeking a Customer Service Representative in Green Bay to be responsible for the successful execution and completion of customer orders. The Customer Service Rep will work in an office setting and utilize a variety of technology and programs to accomplish assigned tasks. One year of cus...
Customer Service Representative
Schneider is seeking a Customer Service Representative in Green Bay to be responsible for the successful execution and completion of customer orders. The Customer Service Rep will work in an office setting and utilize a variety of technology and programs to accomplish assigned tasks. One year of cus...
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...
Customer Service Representative
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues. Coordinate customer ...
Technical Support / Customer Service Representative (Remote)
Technical Support / Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative....
Customer Service Representative
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Are you a people person? Do you love helping other...
Customer Service Representative
Dental Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. Uses customer service threshold framework to make financial decisions to resolve...