Job Summary The Sales and Education Coordinator is directly responsible for achieving the planned retail sales goal in assigned doors through development of in-store teams, forming relationships with retailer management and staff, monitoring stock levels, and execution of special events. Principal Accountabilities
- Be in store 5 days a week : selling by example for all Beauty Advisors and freelancers; demo the product and teach how to build and close sales.
- Train store staff on Tata Harper products and protocols.
- Distribute and train applicable pocket decks to all sellers.
- Support retail stores' growth within a territory by maintaining an appropriate and consistent call cycle for assigned stores.
- Communicate needs, results, and ideas regularly with AE & Director of Sales.
- Know your numbers (Sales Report) and what is needed for the week.
- Have a schedule that is approved by your AE &Director of Sales and a plan on what is needed to accomplish the regions goals.
- Recruit, vet and manage freelance in assigned market. This includes coordinating their training and ensuring they are following the Tata Harper Skincare protocols.
- Plan travel for upcoming weeks. (only when applicable)
- Review numbers, sell through, and out of stock lists and communicate needs to the coordinating store management.
- Fill out needed grids from Wholesale Operations.
- Submit weekly recap form to AE & Director of Sales (e.g. wins, challenges, and opportunities and total volume).
- Attend weekly Sales Call every Wednesday at 12pm EST via Zoom.
- Successfully implement all in store merchandising programs; ensure the consistent implementation of merchandising guidelines and uphold counter image, identity, and hygiene in accordance with Tata Harper standards.
Submitting counter photos when new merchandising guidelines are launched.
- Provide comprehensive training and motivation of both inter-sell and store staff of all products and promotions as needed.
- Responsible for the setup, coordination, and execution of all in store events; supervision of all freelancers; negotiate event setup with department or store manager;
establish goals. Track pre-sell and performance for each event.
- Connect with the Global Education Director and explore Learn Worlds Education platform on training needs, ideas, and questions.
- Expense Reports
- Partner with store management to achieve targets, resolve issues and maintain positive relations.
- Achieving Goals Key Experience and Skills (Qualification and Experience) Retail beauty sales experience Skill Sets Sales experience in a beauty retail setting (Sephora experience preferred) Retail experience and customer service experience Spa experience (optional) or esthetics license Organized and self-motivated Good written and verbal communication Negotiation skills Flexibility Emotional intelligence Prospecting ability Strong sales closing skills Personal Attributes Friendly and outgoing personality Goal-driven Problem-solving Powered by JazzHR
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