Hiring for a top healthcare company in Oregon!
Location : Fully Remote, must be an hour away from Hillsboro to apply - Must pick up equipment onsite.
Hours of Operation : 7 days a week, 5am to 8pm - will be scheduled an 8 hour shift, 40 hours per week. Please only apply if you are open anytime during this time frame.
Training : Regular business hours, Monday through Friday for 2-3 weeks (paid)
Pay Rate : Determined on experience
Duration : 3 month contract (Until Feb 2024)
What you will do :
In this position you will perform general patient access and registration duties in EPIC Practice Management, such as, answer telephones, make appointments, process referrals, maintain provider templates and appointment schedules, verify patient demographics and insurance coverage.
Perform general patient account management duties, such as, obtain prior authorization for services, process items in the appropriate work queues to complete registration and enter service capture data.
Ensure patient accounts and coverage structures meet standards and billing requirements of various payors. Function as liaison to Patient Financial Services and the Health Plan.
Communicate with external government payors and employers, as necessary. Work directly with patients on billing related matters and provide fee estimates to patients for medical services.
Explain co-pays, cost shares and any other applicable fees.
Qualifications :
- 6+ months of high volume call center experience within the last 4 years.
- Previous healthcare call center experience is preferred but not required.
- Must be able to navigate through different systems quickly
- Must be proficient at using computers and be skilled in talking on the phone and entering in data at the same time / multitasking.
- Must be able to provide empathy to patients and listen to their needs to be able to help them to the best of their abilities.
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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