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Client Care Insurance Specialist/Customer Service Representative

Augustyniak Insurance Group
Jacksonville, FL, US
$50K-$65K a year
Full-time

Benefits :

  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Applicants we are seeking :

  • Requires a Florida Property & Casualty Insurance License (2-20 or 20-44 or 4-40)
  • Requires min of 1 year working inside an insurance agency. Prefer 3 to 5 years working in a Florida Independent Agency.

Why Augustyniak Insurance Group is different :

  • We are a rapidly growing independent insurance agency. Our philosophy is to do the right thing, and we are very proud of our 1,500 positive Google reviews.
  • We are an independent agency, we work for clients throughout the entire state of Florida to help them find the best company for them and are not limited to just one insurance company.
  • The agency uses the latest tools, integrations, and automation to make the sales and services process better and easier for our team.
  • We are big enough to provide support for your career, and small enough to still have a family feel. We feel this is an outstanding place to grow professionally.

Job Responsibilities :

Work with existing clients and provide friendly prompt service to customers for all their personal insurance needs

  • Recommend Coverages clients should consider
  • Help customers understand their insurance
  • Review existing policies at renewal and re-market customers to new companies as necessary
  • Sell, service, and explain personal lines insurance policies including home, renters, auto, motorcycle, boat, umbrella, and jewelry insurance
  • Establish working relationships with clients, potential clients, and companies we represent on the phone, email, and on paper
  • Promptly respond to client needs either on the phone or electronically
  • Cultivate new opportunities and offer additional lines of insurance through consultative selling

Professional and Personal Skills :

  • Proficient with Microsoft Word, Excel, Outlook and a calculator
  • Type quickly and accurately
  • Excellent communication skills both verbal and written
  • Patient, respectful, reliable, trustworthy, friendly, supportive, articulate, kind, ethical and honest

Benefits :

  • We offer competitive wages with a base hourly wage and bonus.
  • Benefits include medical, dental, vision, long and short term disability, paid time off, and 3% company match to company sponsored retirement plan.
  • 2 days ago
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