Service Desk Specialist
Duration : 8 month w2 contract
Location : MUST live within colorado - 100% Remote
Pay Rate : $28 / hr
Work schedule :
Training : Monday - Friday 9AM - 6 pm. 3 weeks of training
Permanent schedule after training : Tuesday through Saturday 9 AM - 6 PM
Job Description :
- Providing Tier I support and customer assistance for a mobile application.
- Troubleshooting in both iOS and Android operating systems.
- Enter tickets into the required tracking system.
Minimum Qualifications :
- One year of professional experience in IT Help desk or support.
- Associate's degree in IT, Computer Science, Computer Information Systems, or similar.
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