Technical Writer

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.

Location : USA - VIRTUAL - US Tennessee

Division : Solutions

Job Posting Title : Technical Writer

Time Type : Full Time

The Technical Writer will work hand in hand with the SMEs to create simplified work instructions, playbooks and quality alerts by utilizing the client SOP's and QAB's. The Technical Writer will report to the Quality Department while supporting the Program Management & Leadership Teams.

Remote position with travel.

Duties will include :

• Receive SOP's from the client. The Technical Writer will track these updates and follow through with the updates in a timely manner.
• Write simplified SWI's by utilizing the SOP's
• The Technical Writer will be responsible to create and update all Inbound and Outbound SWI's by working with the site leadership SME's / Sups
• Upon any management request the Technical Writer will support teams in writing Playbooks for leadership roles, programs etc; that are approved by the Regional, Program and QMS Quality Managers. This may include translation support for new pilots.
• After completion of the documents, they will send drafts to the SMEs for approval and then send to document control for control into JARVIS
• The Technical Writer will track annual reviews of all SWI's to verify that the links are all accurate and references to SWI links are current. They will work with the Document Owners to validate.
• Support the Quality Team with Annual Audits
• Travel upon request of manager for training support, audits, and new projects that may need SWI's created.

Travel is required as needed to support new launches or site build ups. Estimation for travel is 15-20%.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.

Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals.

Job Details

J-18808-Ljbffr