Contact Center Agent

SmartFinancial
Columbus, OH, US
$80K-$90K a year
Full-time

Job Description

Job Description

We are looking for call center agents who thrive in a results-driven sales environment while receiving recognition and comprehensive base and commission pay.

You will be surrounded by a team comprised of individuals who have built their careers by consistently set higher benchmarks and continuously strive to set the standard in the insurance industry.

This position is for ambitious people who desire to advance their careers and work alongside an industry-leading team!!

We're a team of dedicated people who are excited to come to work every day. SmartFinancial offers a fun and engaging company culture in which everyone is encouraged to share ideas and work together.

We're always looking for excited, dedicated people to join our team. SmartFinancial has been named one of the "Best Place to Work" in Orange County four years in a row!

The compensation for this position is $16-$17 per hour plus commission. Our top performers are earning $80-90k annually!

Responsibilities :

  • Handle a high volume of outbound calling daily and ask qualifying questions
  • Encourage the customer to receive a competitive quote from a licensed agent
  • Meet performance expectations and KPIs

Requirements

  • 1+ years of sales experience preferred
  • Fast-paced call center experience a plus
  • Strong phone, computer, and communication skills
  • Self-motivated & independent
  • Ability to build rapport with customers in a fast-paced environment
  • Must live in or around a commutable distance from Columbus, OH and be willing to work in person on-site

Benefits

What We Offer :

  • Competitive hourly rates plus incentives and performance bonuses
  • Paid training
  • Full healthcare benefits ( Medical, Dental, Vision)
  • Company paid life insurance
  • 401k with company match
  • Generous PTO & paid holidays
  • Employee referral bonuses
  • Extensive paid product training
  • Daily / weekly cash giveaways
  • Advancement opportunities - We love to promote from within!!!
  • Monday Friday from 9am - 6pm shift schedules

What It's Like To Work At SmartFinancial :

Voted as one of the Best Places to Work in 2018, 2019, 2020, 2021, 2022 and 2023 and one of the fastest-growing tech companies!

  • Be a part of a supportive and dedicated team
  • Be able to have fun and work hard at the same time
  • Work in a dynamic, energetic environment
  • 30+ days ago
Related jobs
Promoted
Denovo Review
Columbus, Ohio

Must have legal experience, customer service, contact center experience or related field experience. Leading and innovative plaintiff’s trial law firm is looking for an experienced and charismatic intake team member to join the operations call center team. This position is onsite at the operat...

SmartFinancial
Columbus, Ohio

We are looking for call center agents who thrive in a results-driven sales environment while receiving recognition and comprehensive base and commission pay. Encourage the customer to receive a competitive quote from a licensed agent. Fast-paced call center experience a plus. ...

Promoted
Contract Lumber
Grove City, Ohio

Full Time Carpenter for Customer Service Install Needed in the Great State of Ohio. Support warranty service repairs on customers new and existing homes, as well as additional duties when assigned. Interact with customers, site managers, builders, sales and operations teams. ...

Promoted
Mark Wahlberg Chevrolet of Worthington
Worthington, Ohio

Hours will be 8:00am-5pm Tuesday-Friday Saturday from 8:00am-1:00pm.Every employee with the Feldman Automotive Group is absolutely critical to its success.Our rapid growth and fast-paced environment make this an awesome place to work.We now have 8 dealerships operating all across Michigan and four a...

Promoted
Improveit Home Remodeling
Columbus, Ohio

Home Improvement leader expanding its Call Center to meet continuing customer demand. We are seeking a highly motivated Call Center Sales Specialist who is driven and wants to make an above-average income for a new opening in our performance-driven environment. We give our Call C...

Promoted
Randstad
Grandview Heights, Ohio

We are looking for dynamic Solutions Center Representatives to join our team and help us maintain our high standards of customer satisfaction. ...

Promoted
ApexFocusGroup
Columbus, Ohio
Remote

No call center representative agent experience needed. Call Center Representative Agent Work At Home - Part Time Remote Paid Panelists. Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part time remote ...

Promoted
JPMorgan Chase
Columbus, Ohio

Job Responsibilities Communicate with customers in a comfortable and helpful manner Meet the goals in a metric-driven environment Manage time effectively to ensure availability and a positive experience for our customers Follow a pre-set schedule with little to no deviation Navigate multiple compute...

Promoted
Matt Breakey - State Farm Agent
Reynoldsburg, Ohio

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...

Promoted
Mike McClaskie - State Farm Agent
Grove City, Ohio

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...