Contact Center Agent
A company is looking for a Contact Center Agent to handle customer inquiries and provide exceptional service.Key ResponsibilitiesHandle inbound and outbound calls, addressing customer inquiries and concernsDocument call information and maintain customer records in databasesMeet daily performance targets for service, productivity, and qualityRequired Qualifications and EducationHigh school diploma or equivalent1-3 years of experience in a call center or customer support roleProficient in relevant computer applicationsAbility to work flexible hours, including nights and weekendsWillingness to complete required annual compliance trainings
Bilingual (Spanish) Contact Center Agent - Junior (Tier 1)
Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes.Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive inno...
Work at Home Contact Center Agent (Full-Time & Part-Time) (VA)
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Contact Center Agent - Mid (Tier 2)
Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes.Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive inno...
Temporary Hurricane Contact Center Agent
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Bilingual (Spanish) Contact Center Agent–Mid (Tier 2)
Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes.Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive inno...
Temporary Hurricane Contact Center Agent
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Work at Home Contact Center Agent (Full-Time & Part-Time) (VA)
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Call Center Representative - Financial Services
Our client, a highly regarded Northern Virginia Based Credit Union, is seeking a team of Call Center Representatives (7) to join its team on for 3-month contract role. ...
Customer Service Representative
Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner. Interpersonal and customer service skills. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U. Clean workspace, this is th...
Customer Service Representative
The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. Customer Service Representative (CSR). Attract potential customers by answering product and service question...