You are applying for a job with a franchisee of the Dairy Queen® system and not American Dairy Queen Corporation or International Dairy Queen, Inc.
Franchisees are independent business owners. The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-related decisions.
Shift Lead
We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen® brand and delivering exceptional customer (fan) service.
If you enjoy working in a fun, fast paced environment while providing exceptional customer service, we would love to hear from you! Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.
Job Functions :
- Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
- Enthusiastically greet and welcome fans to the Dairy Queen brand
- Strive to exceed fan expectations and deliver fan first service through timely and quality service
- Assist in the management of specific areas of the restaurant during scheduled shifts
- Pace the crew to high levels of performance by understanding the importance of speed of service and resolve bottlenecks in work flow
- Assist the GM and Assistant Manager(s) with training and coaching crew members to build a highly skilled and productive team
- Ensure that the restaurant is properly organized and staffed
- Create and maintain a positive, safe, clean, and inviting environment for fans and team members
- Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
- Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
- Models performance standards for all team members and work stations
- At all times exhibit a genuine passion for excellence
- Perform other duties as assigned by management
Requirements :
- Minimum 6+ months of high volume quick service restaurant experience required
- High School diploma or equivalent
- Must be capable of supervising specific areas of the business in a fast-paced environment
- Strong knowledge and application of safe food handling practices
- Must be ServSafe® certifiable
- Highly organized and detail oriented
- Work well under pressure packed situations while maintaining a great attitude
- Comfortable standing for entire shift and able to lift 50 pounds
- Exhibit good manners, proper personal hygiene, and promptness
- Have fun and maintain a positive attitude at all times!
PI252612226
Shift Leader
The Shift Leader's responsibility is to direct the operation of the restaurant, in the absence of the General and/or Assistant Manager, while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation by directing and supervising team members. The Shift Leade...
Shift Leader
We are hiring hourly Shift Lead Managers. ...
Shift Leader
Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. Communicate clearly with the next Shift Leader to help prepare him/her for shift. Communicate shift priorities, goals a....
Shift Leader
Supervise shifts and/or work areas in the operation of a Papa John's restaurant to ensure high-quality products and customer service are delivered to ensure restaurant profitability. Supervise a restaurant team, maintain adequate shift staffing levels according to projected sales, properly train tea...
Shift Leader
The Hourly Shift Coordinator (HSC) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shift...
Shift Leader
We are opening our newest Insomnia Cookies store in San Antonio, TX this Spring and we are seeking Shift Leaders to join our opening team! As a. SOME OUR SWEET SHIFT LEADER PERKS:. Get paid daily for your total shift earnings from the day before!)• Paid vacation and sick time off• Interactive traini...
Shift Leader
Shift Leader | Team Leader | Manager. Must pass Shift/Team Leader training and be certified. Responsible for the same duties as hourly employees, but in a leadership capacity by performing some of the same duties as the AM, with the exception of the hiring and termination of team members. Directs an...
Shift Leader
Our Shift Leaders are in the key to operating our restaurants daily. You will help support the General and Assistant Manager, ensuring that every shift operates smoothly. Strong knowledge of team leadership and positive conflict resolution. ...
Shift Leader
The Shift Leader's responsibility is to direct the operation of the restaurant, in the absence of the General and/or Assistant Manager, while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation by directing and supervising team members. The Shift Leader is...
Shift Leader
Shift Leader | Team Leader | Manager. Must pass Shift/Team Leader training and be certified. Responsible for the same duties as hourly employees, but in a leadership capacity by performing some of the same duties as the AM, with the exception of the hiring and termination of team members. Directs an...