Manager/Sr Manager, Design and Construction - Airport Dimensions

Airport Dimensions is part of Collinson, acknowledged as a global leader in customer benefits and loyalty.

Collinson has been enhancing the airport experience for over 30 years, with access to lounges, retail, dining, and spa experiences, offers and more.

Creators of the world’s largest lounge membership program, Priority Pass provides access to an extensive global lounge and partner network.

Using their expertise and products to craft customer experiences. Collinson’s range of services helps global brands acquire, engage, and retain choice-rich customers.

Airport Dimensions want travelers to value their time at the airport. They continuously seek ways to open new dimensions in customer engagement - using a mix of enriching physical experiences and innovative digital services.

From comfortable lounges to restful sleep pods, from convenient food ordering to contactless collection of duty free, Airport Dimensions help improve the travel experience while critically helping airports maximize non-aeronautical revenue opportunities, retain airlines, and become more competitive.

Airport Dimensions has a rapid growing network of locations at the world’s leading airports across the United States, United Kingdom and Middle East.

Under our brands The Club, Club Aspire, Chase Sapphire Lounge® by The Club, No 1 Lounges and sleep ’n fly, Airport Dimensions provides award-winning hospitality services tailored to the specific needs of passengers and has developed value-added experiences for over 50 airport and airline partner.

What does an Manager / Sr Manager, Design and Construction do?

The Manager, Design & Construction will have oversight for assigned Airport Dimensions and / or any partner co-brand lounges (new, refurbishment and / or expansion) Design & Construction projects ensuring projects are completed on time and within established budget, and act as Airport Dimensions’ airport tenant owner’s rep role.

Position will oversee third-party partners including onsite construction project management teams, facility maintenance companies, general contractors, A / E teams, along with signage vendors, furniture vendors, equipment providers, and all other vendors associated with lounge design and construction.

Primary responsibilities include developing / managing projected capital investment budget from inception to project close-out, acting as the primary point of contact with Airports as the tenant owner’s rep, managing A / E teams through project inception through project closeout, coordinating project requirements across multiple stakeholder groups, attending weekly Owner / Architect / Contractor meetings during construction, and providing status reports to leadership over the course of the project.

What You'll do?

• Develop projected capital investment budgets and manage investment spending against budget for all facility projects.
• Oversight of new, refurbishment and / or expansion facility projects ensuring projects are completed on time and within established budget.
• Ensure branding standards are captured in design documentation and maintained through the construction phase. Engage AD’s Branding Team for input on design-related items when required
• Review / provide input on construction documents from an operational and constructability standpoint
• Manage and coordinate resolution of design issues / changes with Owner, A / E team, local onsite PMs, and GC(s)
• Maintain project documentation, including contracts, change orders, schedules, budgets, and invoices
• Assist with assessment of viability of potential new facility projects and project capital investment and timelines
• Provide regular updates to senior leadership on status of projects and advise on any developments that will have an impact on the success of the facility project
• Prepare and review monthly cash flow projections
• Appropriately escalate any issues impacting timeline or budget

What You'll Need?

• Prior experience in Airport Tenant Owner’s Rep role or airport construction (Minimum 5 years)
• Ability to work with co-brand lounge partnership and professionally manage relationship in order to meet partner expectations
• Excellent organizational and multitasking skills
• Ability to coordinate multiple projects in various stages of design or construction
• Proficient in reading construction contracts, construction drawings, and specifications
• Ability to work with stakeholders with competing priorities to unify project goals
• Excellent organizational and multitasking skills
• Excellent communication and presentation skills
• Strong ability to lead concise and productive meetings
• Proven collaborative team member

Essential

• 5 Years working experience in the Aviation Sector as a General Contractor, Architect, Engineer, or Interior Designer
• Technical ability to understand and interpret construction drawings / specifications
• Track record of managing successful program and project delivery in line with desired outcomes
• Experience in building and maintaining constructive partnership and collaborative relationships
• Ability to travel as needed (estimated 2-3 trips per month) along with flexibility to work from home or office
• Must be authorized to work in U.S.
• Undergraduate degree

Desirable

• Familiarity with airport lounge programs, offerings and operation
• Onsite construction administration experience
• Experience working with Procore and Bluebeam or similar software

You can look forward to a competitive salary and benefit plan including but not limited to :

• 100% employer paid medical, dental, life & LTD insurance for employees
• 100% match to your 401k deferrals (limited) with 100% vesting at 6 months
• Supplemental Insurance including STD, additional Life
• Priority Pass Membership
• Global Mentoring Program
• Wellness Programs
• Lifestyle Benefits

Collinson is an equal opportunity employer and welcomes differences in all their forms including : color, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work.

Our company values are : Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she / her / hers, he / him / his, they / them / theirs, etc.).