Guest Services Coordinator- Part Time, Cherry Hill

Org Marketing Statement

Today, Jefferson Health and its network of hospitals and physician practices serve patients throughout the Delaware Valley.

We have a robust network of 18 hospitals, 3500 physicians, 9600 nurses, 3,876 licensed beds, and physician practices throughout the counties of :

• Bucks
• Camden
• Gloucester
• Montgomery
• Philadelphia

We are Philadelphia's second largest employer, and nationally ranked by US News & World Report in seven specialties including #2 Ophthalmology (Wills Eye), #9 Rehabilitation (MossRehab), #10 in Orthopedics (Rothman Orthopaedics at Jefferson Health, Philadelphia Hand to Shoulder Center, 3B Orthopedics, the Abington Orthopedic & Spine).

Whether you’re in the city or the suburbs, Jefferson Health provides the exceptional care you expect close to home or work through our broad family of primary care physicians and specialists.

Jefferson Health is home to nationally ranked experts who provide a personalized care plan for you. Sidney Kimmel Cancer Center Jefferson Health is one of only 70 NCI-designated cancer centers in the country.

With more than 30,000 employees, we are the largest health system in the Philadelphia region by total licensed beds. And our work to improve lives is never done.

In keeping with Jefferson's Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly-qualified employees.

If you are enthusiastic, caring and dedicated to service excellence, we invite you to consider joining Jefferson. Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education.

Department Marketing Statement

Culture

We are a creative and collaborative team dedicated to outstanding professional work on behalf of our patients. Our goal is to meet our patients' needs and help them advocate for themselves and their family members.

We believe our place in the community is as a healer, an activist, and a trusted friend. We perform our duties with empathy and compassion as we serve the needs of the underserved population of North Philadelphia.

While we do have an academic component to our work, we strive to be community doctors who take pride in serving others. Join us...make a difference.

Responsibilities

General Summary :

The Guest Services Coordinator acts as the primary visitation representative for hospital patients, empathizing with patients

and their family. This position is responsible for proactively managing any identified concerns, promoting teamwork,

relationship building, and fostering a positive patient care atmosphere.

Qualifications

Minimum Knowledge, Skills, & Abilities Required :

Ability to read and communicate in the English language. High School graduate or equivalent preferred.

Prefer college experience or higher education. Requires 3 5 years of prior customer service experience.

Coordinator position requires a people-oriented, personable, friendly person who is able to work with everyone. Must be

organized, able to do multiple tasks, be flexible and able to travel among the hospital sites.

Conditions of Employment

Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson’s clinical entities or at the University.

If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

Closing Statement

About Jefferson

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value.

Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients;

making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic / programmatic, clinical and applied research.

home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students.

nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region.

is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educa tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.