Insurance Customer Service/Marketing Representative

Eric Groot Agency
Indianapolis, IN, US
Full-time

Job Description

Job Description

Since opening in 2016, the Eric Groot : Allstate Insurance agency has consistently delivered on our promise of being open, honest, and readily available for our clients.

With Allstate experience dating back to 2008, we pride ourselves on our high-performance culture and our commitment to doing the right things repeatedly for lasting success.

Working with us means becoming part of a collaborative, goal-driven team where we all succeed together!

As an Entry-Level Insurance Customer Service / Marketing Representative , youll play a key role in maintaining our agencys high standards of service and marketing outreach.

This is a fantastic opportunity for someone with strong interpersonal skills, a positive attitude, and a desire for professional growth within the insurance industry.

If youre looking to launch or further your career with an agency that values teamwork, clear expectations, and continuous growth, wed love to hear from you.

Apply today to join the Eric Groot : Allstate Insurance family and make a difference in our clients' lives!

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Weekends Off

Responsibilities

  • Provide exceptional customer service : Respond promptly to inquiries and ensure customer satisfaction.
  • Support agency marketing initiatives : Promote agency services and outreach, fostering client engagement.
  • Assist in sales activities : Present relevant insurance solutions and cross-sell as needed.
  • Manage client documentation : Keep accurate records and update client files as required.
  • Follow up on claims and policy changes : Ensure clients are informed and satisfied with ongoing processes.
  • Participate in community events and outreach : Represent the agency in local events to build relationships and enhance brand presence.

Requirements

  • Candidate Must Have an Active Property and Casualty Insurance License to be considered (required).
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Positive attitude and a strong work ethic.
  • Professional, goal-oriented, and reliable.
  • Honesty and transparency in all interactions.
  • 5 days ago
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