Reception/Hospitality Specialist

Description

Reception / Hospitality Specialist position provides White Glove customer service and is responsible for taking care of all client meetings and events, and hospitality tasks at a client location.

This unique client facing position is an exciting position to start your Epiq career.

Essential Job Responsibilities

Provide White Glove hospitality services

Set-up meeting rooms as specified

Utilize various software and event planning programs to meet tasks

Hospitality Services includes coordinator and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use.

Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed.

• Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner
• Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance
• Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building / equipment concerns.
• Copy Services includes accurately producing copy, print and scan projects per written instructions
• Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule

Qualifications & Requirements

• High School Diploma or GED
• Minimum of 1 year work experience in a reception and / or hospitality field.
• Mail, copy, print and scanning production experience is preferred.
• Ability to lead others in a professional manner
• Strong written and verbal communication skills with ability to resolve complaints
• Ability to multitask with attention to detail
• Working knowledge of MS Word, Excel and Outlook
• Ability to lift or move 40 lbs. or greater
• Ability to walk, bend, kneel, stand or sit for an extended period of time

The Compensation range for this role is 17.28 to 22.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

INDHP

Click to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law.

Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction.

In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities.

If you need assistance or an accommodation during the application process because of a disability, it is available upon request.

Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.