Customer Service Support Agent

J oin our team to support ournonprofit initiatives by assisting donors through excellentcustomer service. Your role will be crucial in helping us achieveour mission and making a difference in the community.

If you are selfmotivated and thrive in a dynamicenvironment this is the perfect role for you. Pledge DriveSupport Agents work for our clientsprovide phonebased support to receive donations document accountsand sometimes make transfers.

We believe that customer success isat the heart of our growth. If youre eager to join a remote teamthat values innovation customercentricity and commitment toexcellence apply now and embark on an exciting customer successjourney with us!

Clickhere to apply

Requirements

• PersonalComputer (Mac computers not beaccepted)
• HighSpeedInternet
• PhoneService with a smartphone
• ValidphotoID
• Secludedspace in your home away from noise such as children petsconstruction or other backgroundnoises.
• Agenuine passion for helping and connecting withpeople
• Outstandingverbal and written communicationskills
• Abilityto multitask and problemsolve in a fastpacedenvironment
• Empathyand patience to handle diverse customerneeds
• Previouscustomer service experience is a plus but notrequired
• Passa background check

Benefits

Howmuch can youearn

Theaverage pay is $13.00 per hour (this is a .25 cent pertalkminuteclient) and the higher the call volume the more you are paid.

Checkout some of the peaktime earnings of our agents per pay period :

SRodri $1024.75

MNel $623.98

DBe $1179.98

LAnde $993.69

LAndr $1512.05

CGlo $659.58

PWeb $615.59

• Workremotely from the comfort of your home or preferredlocation
• Competitive compensation with performancebasedbonuses
• Extensive training and ongoing professional developmentopportunities
• Collaborative team culture that celebrates yourachievements
• Flexible hours with 24 / 7availability
• Setyour ownschedule
• Payrate of $0.20 to $0.32 per talkminute

Personal Computer High Speed Internet Phone Service with a smartphone Valid photo ID Secluded space in your home away from noisesuch as children, pets, construction, or other background noises.

Agenuine passion for helping and connecting with people Outstandingverbal and written communication skills Ability to multitask andproblem-solve in a fast-paced environment Empathy and patience tohandle diverse customer needs Previous customer service experienceis a plus, but not required