Job Title : IT Program Manager
Location : Atlanta, GA 30303 (Hybrid / Onsite)
Duration : 6+ Months Contract (Possible Extension) Summary :
- The IT Program Manager will work with several parts of the IT Service Delivery team and will be responsible for managing all tasks associated with the rollout of the interactive panels.
- He / she will report to the Director of the PMO, but work in close collaboration with all the Director of Service Delivery and their teams to complete the assignments.
- The candidate will be responsible for ensuring the seamless coordination of student device logistics, including procurement, deployment, and tracking.
- Additionally, the Program Manager will contribute to the efficient management of Xerox printer and copier inventories, ensuring optimal functionality and availability.
- This role requires a proactive and detail-oriented professional capable of navigating the complexities of device management within an educational setting.
- This position will be responsible for coordinating all activities including but not limited to, creating a distribution / rollout strategy, priority and schedule of distributions.
Scope of Work :
- Define a clear strategy of device distribution based on assessment of the classroom / school
- Assist in the development of an effective device management plan
- Develop process flows for project distribution activities.
- Lead the documentation of processes, and procedures documents associated with the project.
- Assist in developing a communication strategy to notify school administrators of the project and the dates associate with their schools distribution
Skills and Qualifications :
- 8+ years' work experience leading programs. Process-focused experience.
- PMP Certification (preferred)
- Tableau experience (preferred)
- Strong knowledge and prior work experience in information technology
- Strong customer service skills
- Must have clean criminal record with the ability to pass finger-print background check
- Must be authorized to work in the Unites States.
Personal Attributes :
- Creativity and strong attention to detail
- Ability to work independently and responsibly
- Ability to work effectively on tight deadlines, as necessary
- Ability to assess and manage risks to develop mitigation strategies
- Oral and written communication skills
- Exceptional customer service skills, including the ability to interact professionally with a diverse group of customers
- Positive, productive team player
- Desire to learn new skills and improve
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