Guest Experience Manager

CAVA
Germantown, Maryland, United States
Full-time
Part-time
We are sorry. The job offer you are looking for is no longer available.

Guest Experience Manager

Hourly Manager)

At CAVA, w e love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every day.

Everyone matters and we’re here to celebrate your growth.

foster a culture built on five core values :

Positivity Every one of us can change someone’s day for the better.

Transparency We use transparency to help us make decisions through open dialogue

Humility We can always find ways to improve.

Fanaticism We are passionate about the opportunity to turn every guest into a fanatic.

Thoughtfulness We go above and beyond for our guests, our teams and communities.

The Role :

Our ideal Guest Experience Manager is hardworking, passionate, and capable of leading and coaching a team. Guest Experience Managers partner with the General Manager to support daily restaurant operations.

They motivate and lead team members, uphold standards in the kitchen and dining room, and ensure a safe, positive environment for guests and the team.

What You’ll Do :

  • Lead and develop Team Members and Special Ops Trainers
  • Be responsible for the entire guest experience
  • Develop Culinary Leads and uphold food safety & quality standards
  • Oversee food and beverage management, including inventory, ordering, and budget
  • Put deliveries away , plus any additional duties assigned
  • Ability to cross train across the restaurant to ensure rapid growth
  • May stand for long periods of time and lift up to 50 pounds
  • Assist with any additional duties assigned

Physical Requirements :

  • Must be able to bend and reach overhead often
  • Must possess dexterity to handle tongs, pots / pans, and other equipment
  • Must be comfortable working in temperatures ranging from hot to cold
  • Must be comfortable working near open flames
  • May be required to work in tight spaces
  • Must maintain near constant communication with multiple people
  • Close vision, distance vision, and peripheral vision is required
  • Must be able to sit, squat and kneel occasionally
  • Must be able to work in a constant state of alertness and safe manner
  • May be required to occasionally work in outdoor weather conditions

enefits at CAVA?

We’ve got you covered. Here are just some of the benefits available to CAVA team members :

  • C ompetitive pay
  • H ealth, D ental, V ision, T elemedicine, P et I nsurance plus more!*
  • 4 01k enrollment with CAVA contribution*
  • Paid sick leave, parental leave, and community service leave*
  • FREE CAVA Meal for every shift worked
  • The opportunity to be on the ground floor of a rapidly growing brand
  • indicates eligible qualifying positions

As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.

Guest Experience Manager Hourly Assistant Manager Shift Leader Hourly Manager Shift Manager Customer Service Restaurant Part Time Full Time Team Member

30+ days ago
Related jobs
Promoted
Zachary Piper
Bethesda, Maryland
Remote

Keywords: Bureau Of Printing, BEP, Network Manager, led, leads, lead, commercial program, DC Metro, oversee, oversaw, overseeing, designs, designed, designing, designer, design, implement, implemented, implements, implementing, implementation, maintain, maintains, maintained, maintaining, maintenanc...

Promoted
Tatte Holdings LLC
Bethesda, Maryland

The Assistant General Manager will work with a passionate team of Front of the House team members on an opening, mid or closing shift dedicated to the overall guest experience. Demonstrates people performance management skills with the ability to identify talent and develop managers and hourly team ...

Promoted
Uncle Julio's
Bethesda, Maryland

General Manager (GM) or Assistant General Manager (AGM) level (AUV of $4M+). As a General Manager at Uncle Julio’s, you will enjoy a 5-day workweek, averaging 50 hours per week, giving you the opportunity to achieve a healthy work-life balance. Are you looking for an exciting opportunity to be...

Promoted
Noodles & Company
Rockville, Maryland

We’re hiring immediately for restaurant .At Noodles, our mission is to always nourish and inspire every team member, guest, and community we serve.Join our amazing team, make new friends, have fun, and develop your career!.We’re so confident that you’ll love our food, we’re o...

Promoted
Brothers That Just Do Gutters - Bethesda-Gaithersburg
Gaithersburg, Maryland

Role: General Manager of Full Service Gutter & Guards Installation Company. As a General Manager, this role is the primary integrator for the organization, listening closely to the owners vision and mapping out a plan to achieve it. Training low-level managers and staff. ...

Promoted
SEOULSPICE
Bethesda, Maryland

ServSafe certification and other required managerial certifications by the Department of Health in our operating region. ...

Promoted
Northpond Ventures
Bethesda, Maryland

The receptionist/administrative assistant position will be a major contributor to the overall firm operations in our Bethesda, Maryland office. ...

Promoted
Carroll Independent Fuel Co.
Woodbine, Maryland

Customer Service Representatives/Cashiers. ...

Promoted
Deloitte
Rockville, Maryland

Develop and maintain project plans, schedules, and resource allocation to ensure timely and efficient project execution. Previous experience with leading software modernization efforts as a technical project manager. Monitor and report on project status, identifying and mitigating risks and issues a...

Promoted
Corporation Service Company
Gaithersburg, Maryland

Senior Fraud Protection Ops Manager. The Senior Fraud Protection Ops Manager is a critical piece of our Anti-Fraud team and will oversee global team members. They align the Fraud protection activities with the organization's overall security strategy and ensure that the Fraud protection operations s...