Senior Field Applications Engineer (Photonics & High-Speed I/O) – North America

Senior Field Applications Engineer (Photonics & High-Speed I / O) North America

The Photonic IC industry is undergoing unprecedented growth - powered by the AI revolution - and we’re at the heart of this transformative change.

Join us on our mission to help scale-up PIC technology and make your mark on the future of photonics!

We are hiring a Senior Field Applications Engineer (Photonics & High-Speed I / O) to support customers with their test and measurement challenges and grow our business in North America.

What we are looking for

Quantifi Photonics develops and manufactures a wide range of optical and electrical test instruments designed to solve test and measurement challenges at the leading edge of innovation.

We are also determined to address a significant pain point in the industry by offering a cost-effective and scalable sampling oscilloscope platform to enable the high-volume testing of High-Speed I / O interfaces.

To help us achieve this important mission, we require a highly technical and skilled Senior Field Applications Engineer to resolve these complex test and measurement challenges in close cooperation with our customers.

What you’ll be doing

Your main responsibilities will be to work with customers and advise on technical solutions, perform product demonstrations and support technical on-site evaluations.

You will also be required to establish and maintain contact with target customers and promote the company’s products and solutions at trade shows and conferences.

In this role you will work with customers as peers in the industry, and act as a consultant to help solve their test and measurement challenges related to R&D, validation / characterization and high-volume manufacturing test.

You will be working very closely with the Regional Sales Manager to maximize our footprint in the region, and you will be measured on achieving and exceeding sales targets and building a network of key customers in the industry.

Ideally, applicants will be based in the San Francisco Bay Area and will be comfortable working remotely. Other North American locations will also be considered.

Benefits

• Exceptional compensation plan (base plus commission)
• Employee stock options
• Medical, dental & 401K

Tasks and responsibilities

• Support customers and accounts in North America focused on electrical and optical communication such as Photonic and Electrical IC developers, optical transceiver companies, test houses, OSATs, and equipment developers.
• Cooperate closely with the Regional Sales Manager to maximize potential business opportunities and achieve / exceed the sales targets.
• Interpret customer requirements, identify optimal solutions to meet those needs, and provide consultative services to support customer challenges.
• Automation support including test flow optimization, debugging and providing examples.
• Create technical proposals with detailed test configurations, clearly articulating its value proposition.
• Build complex test setups and execute experiments to generate data and test results as proof points for customers.
• Provide first and second level technical support to customers.
• Perform product demonstration and support on-site technical evaluations.
• Provide excellent customer service and support.
• Promote existing and new products to customers in person, at trade shows and online sales presentations.
• Maintain positive long-term relationships with key customers.

Candidate requirements

• At least 5 years of experience in a customer-facing technical support role in Photonics and / or HSIO.
• At least 2 years of experience in a technical role testing, defining and / or designing Photonics or HSIO products.
• Experience with Photonics & HSIO test and measurement solutions.

o For example : sampling oscilloscopes, BERTs, tunable lasers, optical spectrum analyzers, etc.

• Software automation expertise with API, SCPI, gRPC, PXIe, and experience with common programming languages such as Python, C++.
• Knowledge of the optical and electrical communication ecosystem in North America.
• Network of optical and electrical communication customers, such as start-ups, established companies, potential partners, to advanced research institutes and universities.
• Strong technical problem-solving skills in Photonics & HSIO field of expertise.
• Strong presentation and communication skills.
• Ability to develop strong customer relationships and communicate with tact and diplomacy.
• A desire to become a trusted advisor to customers and interfacing regularly with key technical contacts and building contacts throughout the organization.
• Comfortable working autonomously while setting and achieving ambitious goals.
• Excellent organizational, time management, and interpersonal skills.
• A desire to win at an individual and team level.
• Curiosity and desire to learn and share knowledge.
• Knowledge of solution sales, leading by a problem-led versus product-led sales process.
• Minimum Bachelor’s degree in Physics (Photonics) or Electrical Engineering.
• Fluent in English, written and spoken.
• Proven team player.

About Quantifi Photonics

Quantifi Photonics designs and manufactures Test and Measurement equipment for R&D engineers and manufacturers. It provides general purpose photonic test solutions such as lasers, optical spectrum analyzers, and power meters, and specializes in testing Silicon Photonics, Co-Packaged Optics (CPO) and pluggable transceivers.

Quantifi Photonics products are used to test Photonic Integrated Circuits (PICs), optical engines and optical transceivers, and are optimized for high density, high channel count applications in manufacturing environments.

The company also offers unique solutions for Coherent Optical Communications, Photon Doppler Velocimetry, and Optical Pulse Analysis.