Membership Director
Do not wait to apply after reading this description a high application volume is expected for this opportunity.
At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all.
Job Description
This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility.
Directs all aspects of membership for the branch including recruitment of new members, retention of existing members and supervision of assigned staff.
Develops, plans and implements new procedures and methods to achieve strategic goals.
Qualifications
Education :
- Bachelor’s Degree preferred.
- In lieu of Bachelor’s Degree, Associate’s Degree in the related field and 2-3 years of related work experience or High School diploma, GED, or equivalent certificate of competency and 4-6 years of related work experience.
Experience :
- 2 years supervisory experience in customer service preferred.
- Experience with standard business software
Essential Functions
Implements membership strategies that support recruitment of new members and retention of existing members. Creates a member-focused culture and models relationship-building skills in all interactions.
Fosters a climate of innovation and resolves problems to ensure member satisfaction.
Recruits, hires, trains, develops, schedules and directs personnel and volunteers as needed. Reviews and evaluates staff performance.
Develops strategies to motivate staff and achieve goals.
Promotes program and membership enrollment in interactions with existing and potential members. Coordinates program registration, including logistics to support phone, walk-in and web registration.
Coordinates with marketing efforts to maximize enrollments and provides ongoing support to Program Directors on related issues.
- Participates in the planning of the annual budget; manages and implements the approved budget for membership and takes appropriate action to correct variances
- Ensures proper implementation of front desk procedures. Reviews and updates desk procedures and communicates changes to staff.
Coordinates with the business office as necessary on financial transactions.
- Collaborates with or supervises the Association AOA Coordinator to ensure effectiveness and compliance with all 3rd party insurance payor agreements
- Regularly monitors and audits 3rd party insurance membership swipes. Reconciles all inconsistencies weekly.
- Organizes membership events at the YMCA and represents the YMCA at community events to promote the YMCA.
- Leads assigned aspects of the fund-raising campaign.
- Participates in staff meetings and / or related meetings.
- Ability to relate effectively to diverse groups of people from all social and economic segments
- of the community.
- Performs other duties as assigned.
Required Certifications
Certification(s) and Requirements :
CPR and First Aid certification and Safety training required within 30 days of hire.
J-18808-Ljbffr
Membership Sales Director
The Membership Sales Director is the face of the Club and is responsible for sourcing and enrolling new Members. Collaborate with the VP of the Membership and Marketing Department to develop programs and social media campaigns to create brand awareness and recognition and generate quality leads thro...
Director, Membership & Youth and Family Programs
Director, Membership & Youth and Family Programs. Directs all aspects of membership for the branch including recruitment of new members, retention of existing members, and supervision of assigned staff. Implements membership strategies that support recruitment of new members and retention of exi...
Executive Director
We are seeking an outstanding Executive Director to join our team. Assist in the recruitment and selection of competent department directors, team leaders, supervisors, community non-licensed staff, consultants, etc. Assist department directors in the topic selection, planning, conducting, and sched...
Executive Director, Cyber Security and IT Risk Management
The Executive Director, Cyber Security and IT Risk Management is responsible for the security of the District’s information technology resources, digital assets, user identity, and data privacy. Works with and consults with executive/senior leaders such as the Legal Department on potential informati...
Director of Operations
Qualifications of the Director of Operations - Nursing Homes. Responsibilities of the Director of Operations - Nursing Homes. Director of Operations– Nursing Homes. Manage the development and implementation of departmental policies and establishing rapport with and between departments so...
Operations Assistant Manager
Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager. Assist with a...
Director of Marketing & Advocacy
Role: Director, Marketing and Advocacy. Develop and execute a comprehensive and proactive organization-wide communications, marketing, and branding plan consistent with the strategic goals, initiatives, and aspirations of OhioGuidestone. Provide leadership and vision for the organization’s strategic...
Division Director of Admissions and Marketing
You will be responsible to train, coach, mentor and educate the Regional Directors of Sales, Admissions Directors, and Directors of Public Relations in your division. As Divisional Director of Admissions, your primary responsibilities will be to take ownership of census development and to provide di...
Director of Field Operations
As a Director of Field Operations for Aspen Dental, you will support practice operations for a group of Aspen Dental-branded practices within a designated territory. Build and direct a high performing operations team composed of Regional Managers, and the Office Managers that they lead. Knowledge of...
Senior Brand/Marketing Manager #1775
Marketing / Brand Manager with a knack for licensing, a passion for storytelling, and a strategic mindset to join our dynamic team and propel our brand to new heights. Marketing / Brand Manager, you will be the driving force behind our product promotion, brand visibility, and sales optimization effo...