The role of the Sales Associate is to sell tires, tire related services, and mechanical services in a Big O Tires retail store.
The sales associate is responsible for assisting the customer in selecting the appropriate services and products necessary for the safe and efficient operation of the customer's vehicle, in compliance with our policies and procedures.
He / she is responsible for having a thorough knowledge of all products and services and explaining their features and benefits to the customer in an informative, pleasant and efficient manner.
This position must exemplify the highest level of customer service and professional integrity.
Responsibilities include but aren't limited to :
- Customer greeting
- Complete the sale using Big O Tires sales process
- Ensure completion of inspections
- Review information with customer
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