Maintenance Technician

New England Botanic Garden at Tower Hill believes diversity in nature promotes a healthy, vigorous garden. We believe that diversity among our staff promotes a healthy work environment and a vigorous organization.

We recruit, employ, train, compensate and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.

We believe in diversity of race, gender identity, sexual orientation, religion, ethnicity, national origin, ability, and all the other traits that make us unique.

New England is an equal opportunity employer. NEBG at Tower Hill does not require its staff to be vaccinated against COVID-19, but we urge everyone to receive an updated dose as they become available to protect themselves and each other.

Position Overview

This position provides critical support to all areas of NEBG at Tower Hill with duties including building and grounds maintenance, back-up to custodial function when required and other duties as assigned.

NEBG at Tower Hill has an inclusive, team-oriented staff dedicated to supporting our living museum.

Responsibilities

• Using tools and equipment provided, performs repairs as assigned by Facilities Manager, including light electrical, plumbing, mechanical, HVAC and carpentry.
• Performs routine maintenance to building and equipment in accordance with pre-determined schedule or assignment by Facilities Manager.
• Exterior or interior painting or staining of walls, trim, doors, furniture or structures.
• Supports snow removal operations under the direction of the Facilities Manager and / or Director of Horticulture. Tasks may include but are not limited to plowing (with appropriate experience and license), shoveling snow, operating a snowblower and applying ice melt as needed.
• Notification to Facilities Manager when required repairs are too technical to complete by in-house staff. When manager is not available, notify CFOO and / or contact vendor for completion.
• Responds to staff requests for maintenance or repairs, prioritizing safety issues first.
• When applicable, provide help or guidance to outside vendors.
• In the event of staffing issues, help or perform custodial duties such as cleaning or setups.
• Will share on-call after-hours responsibilities on a rotating basis.
• Performing other duties as assigned.

Collaboration and Interpersonal Relations

• Willingly and cheerfully integrates work of facilities department with the efforts of other departments.
• Performs duties in a manner consistent with a public garden serving members and guests, and in accordance with directed practices and procedures.

Maintenance Technician

Rev 10 / 2023

Safety

Works with an awareness of surroundings and vigilant to any possible threat to the safety of visitors, volunteers, and staff or to their property.

Ensures all concerns are reported promptly.

• Reports all accidents and injuries immediately to the Facilities Manager and / or Chief Financial & Operations Officer, or designee.
• Complies with provisions of the current Employee Handbook, all published personnel policies, and the requirements of the job description.
• Use and preventative maintenance of equipment, tools, vehicles, and systems.

Benefits and Schedule

The Maintenance Technician position is a full-time, hourly position with benefits. The Technician receive employer- paid life and disability coverage.

This position is also eligible for health, dental, retirement, and other benefits.

The standard work schedule for this position is Tuesday through Saturday 9am-5 : 30pm. However, at times, the technician will need to be flexible with this schedule based on the needs of the event calendar.

Education and Experience

• High School diploma or equivalent
• 2-3 years proven work experience in a maintenance or facility support position
• Experience working with the public, customer service
• Strong work ethic

Physical Demands / Working Conditions :

• Must be able to lift 50 pounds repeatedly.
• Must be able to work indoors and outdoors in all seasonal extremes.
• Must be able to bend, squat, kneel, stand, and walk for extended periods of time.
• Must be able to work with appropriate tools and machinery.
• Must be able to effectively use standard office technology including telephones and computers, and Microsoft Office software including Outlook, Word, and Teams.

Note : Duties described above, other duties and physical demands have been identified as essential functions as required by the Americans with Disabilities Act.

Requirements to apply :

• Must authorize a criminal background check
• Must be legally authorized to work in the United States
• Must have a valid driver's license
• Must have own car or alternate transportation

In addition to being an Equal Opportunity Employer, New England Botanic Garden at Tower Hill fosters an inclusive workplace that values each member of our team.

We aspire to reflect and serve our visitors as well as the communities of Worcester County, Massachusetts, and New England.