As our Customer Service Representative, you’ll work (variety of shifts available) to help our patients check into the hospital. It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don’t need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We’ll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations (including but not limited to COVID-19 and annual flu shot), pass a drug test, and pass a background check prior to hire.
At R1 RCM, we deliver innovative solutions by bringing together the best people and technologies that enable providers to simplify the healthcare experience. Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our 22,000+ global associates are given valuable opportunities to contribute, innovate, and create meaningful work that makes an impact in the communities we serve around the world. Interested? Learn more, visit: r1rcm.com/careers.
Here’s what you can expect working in Patient Registration (Customer Service):
· Working on computers and answering phones to intake information in a busy environment. You’ll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
· Helping people who may be very ill or worried. We’re not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You’ll ask follow-up questions and build rapport in real time.
· Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you’ll get it from aren’t. You must work quickly and expect the unexpected. This is not a casual desk job.
· A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirement:
· High School Diploma or GED
· Excellent customer service experience
Customer Service Representative Fueler/Washer
Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. Why join Penske as a Customer Service Representative, you ask? It’s simple. Excellent customer service and communication skills. You will be...
Customer Service Representative, 2nd Shift Weekends
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Customer Service Representative, Mornings
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Remote Customer Service Representative - Intuit
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service Representative - Simard & Sons Inc.
As a Customer Service Representative at Simard & Sons Inc. Your role involves addressing customer inquiries, resolving issues, and providing information about our products and services. You will handle customer interactions via phone, email, and chat, ensuring a positive experience and fostering lon...
Customer Service Representative - TurboTax
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Overnight Customer Service Representative
The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!. Customer Service Representative. The customer service representative will check in members, provide tours of the club and sign...
Customer Service Representative
The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs. Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions, and complaints i...
Customer Service Representative
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Customer Service Representatives (Administrative/Office Jobs)
As an employment agency, Corporate Services, Inc. We understand it can sometimes be difficult to track down who is hiring for those outstanding skills you have been working so hard to develop. Companies like us because we have the lowest turn-around time for you to be qualified to be hired on as a f...