Front Desk Assistant

Job Description

Job Description

We are seeking passionate individuals, with exceptional customer service, who are ready to make a positive impact on our patients!

Nashville Skin is seeking a Front Desk Assistant to work in our Nashville locations. Find your dream job opportunity at Nashville Skin and be part of a team that focus on the quality of care we provide to our patients.

We offer a comprehensive benefit package that includes; medical, dental, and vision insurance upon completion of 30 days of employment.

We also offer products / procedures discounts and provide uniform reimbursement.

This position is for 4 days per week (Monday through Friday), 10 hours per day in General Dermatology . Candidates for this position must possess great time management and organizational skills;

and be motivated, committed, and dependable team players who can work in a fast-paced environment.

The primary job duties and responsibilities of the Front Desk Assistant are :

• Provide great customer service to our patients.
• Greet patients and all visitors in a professional and friendly manner.
• Answer the phones promptly and courteously.
• Transfer calls to other staff when necessary.
• Comfort patients by anticipating patients’ anxiety and answering patients’ questions.
• Optimizes patients’ satisfaction by completing the check-in and check-out process accurately.
• Enter and update patient information correctly.
• Enter a copy of insurance cards and ID at each visit.
• Obtain co-payments, cosmetic fees, and any additional charges or past due balances on the day of services during check-out and enter correctly on patient’s account record.
• Manage patient’s medical appointments.
• Make, cancel, and reschedule new and return appointments as needed.
• Handle scheduling inquiries, or direct them to the proper person.
• Protect patients’ rights by maintaining HIPAA confidentiality of personal and financial information.

Qualifications

• High School Diploma, GED, or equivalent.
• Strong customer service skills and good telephone etiquette.
• High level of organizational skills, able to multi-task.
• Excellent communication skills, both verbal and written.
• Proficient in the use of computer programs and office equipment.
• Detail-oriented, willing to learn, and highly motivated self-starter with the ability to work independently and as a team.

Nashville Skin is an Equal Opportunity Employer.

Due to the high volume of incoming phone calls, we are unable to provide information about this position over the phone.

Please, submit a resume and we will follow up with you via email.

Job Type : Full-time

Pay : From $16.00 per hour

Expected hours : 40 per week

Schedule :

• 10 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends
9 days ago