Job Description
Job Description
Salary : $150,000 - $170,000 annually
Who We Are :
Archipelago Companies, a portfolio of highly successful consumer lifestyle brands, is seeking a talented and passionate individual with an entrepreneurial mindset to join our team.
Our brands, including OluKai, Kaenon, Melin, Roark, are leaders in their respective markets, offering high-quality products and authentic marketing stories direct to consumers.
At Archipelago Companies, we pride ourselves on our commitment to integrity, and we strive to create a culture of excellence in everything we do.
If you are a driven and innovative individual with a passion for consumer brands, we invite you to apply for our open position and become a part of our dynamic and growing team.
About The Role :
As the Director of Operations Program Management, you will play a key role in achieving the objectives of the Archipelago Operations shared services group, as well as the portfolio companies supported.
You will be responsible for ensuring the efficient execution of monthly revenue plans, managing cross-functional projects to drive efficiencies and growth, and standardizing processes and reporting to support sustainable and robust operations across the Archipelago portfolio.
Collaborating closely with each brand and other shared service functional leaders, this is a leadership role requiring the ability to translate strategy into business results.
In summary, the Director of Operations Program Management is tasked with optimizing operational execution : meeting business goals with transparency, delivering on customer commitments on time and in full, minimizing costs and risks where appropriate, and striving for continual improvement.
Responsibilities include but are not limited to :
Team Leadership and Performance Management :
- Departmental Leadership : In partnership with the VP of Operations, develop appropriate team structure, standard operating procedures and training protocols to drive operational excellence.
- Team Management : Develop and manage team members tasked with portfolio Sales Operations, Digital Workflow (Ecommerce), non-revenue asset sourcing support (POP / Displays / Etc.
and the internal project management function. Lead, develop and inspire teammates assigned as direct reports.
Performance Management : Set goals, perform mid-year and annual reviews, and manage performance of direct reports. Identify opportunities for team development, create improvement plans as required, and assist with the onboarding of new resources across the portfolio.
Revenue Execution :
Order Book Management : Own the operational elements of the order to cash process, collaborating closely with portfolio leadership, sales teams, and distribution partners.
Proactively identify risks and opportunities. Help ensure a consistent workflow is released to DCs to ensure labor optimization.
- Distribution Forecasting : Collaborate with Finance and Sales team partners to translate revenue forecasts to distribution activity forecasts (units / orders).
- Customer Onboarding : Assist with the onboarding of new customers and ensure alignment across Sales, EDI, Distribution and Accounting to meet customer expectations.
- Reporting Standardization : Streamline and standardize reporting. Develop key performance indicators and business dashboards leveraging available BI tools, collaborating closely with technical leads to achieve lasting solutions.
Socialize information with key stakeholders and Operations team.
- Process Standardization : Standardize core processes across the portfolio. Identify misalignments and correct to ensure consistency in execution across the portfolio.
- End of Month Alignment : Own and elevate End of Month Landing procedures, to ensure alignment across stakeholders for monthly shipping plans and goal attainment during the last 10 days of each month.
Identify risks, challenges, and opportunities that exist due to product availability, DC capacity and other factors, and develop communication and actions plans to align and optimize efforts.
Project Management and Growth Support :
- Act as a cross functional lead as appropriate for geographic growth and capability expansion projects.
- Develop support plans for new market launches including ongoing operational support.
- Partner with key functions (Accounting, Finance, Distribution, Technology) to assist with business-critical efforts : MBOs, audit support, process improvement initiatives, etc.
Technology Support :
- Identify opportunities for systems enhancement and partner with appropriate internal stakeholders to achieve.
- Act as a technology first-responder to help identify, isolate, and resolve systems issues to minimize impact to business operations.
This includes working with and managing outsourced resources / consultants to drive results and issue resolutions.
Partner with Technology teams to lead change initiatives and participate as a key member of the Technology Steering Committee.
Other responsibilities as assigned.
Qualifications, Skills, Experience :
- Education :
- Bachelor's Degree required or Master's degree in a business or engineering discipline preferred.
- Experience :
- Demonstrated career progression and leadership operation roles for the last 10-14 years.
- Demonstrated supervisory and leadership experience a must.
- Experience with major systems deployments and related technology projects (e.g. ERP, MRP, etc.), preferably in a direct project management capacity.
- Skills :
- Excellent verbal, written and presentation communication skills, including leading and facilitating meetings with an executive audience.
- Excellent interpersonal, collaboration and organizational skills a must.
- Knowledge of Order to Cash.
- Ability to analyze data, share information in a variety of mediums, and ability to incorporate information in decision making and communications.
- Strong systems aptitude, including ERP, WMS, PLM / PIM, etc.
- Enjoy working in a fast paced, high growth environment.
- Ability to work independently and as part of a team.
Location & Office Structure : This is an in-office hybrid position, mandatory 4 days per week in office, at our HQ Irvine, CA location.
Subject to change without notice as per company guidelines. This position will be required to travel domestically and internationally from time to time.
Compensation : The salary range for this position is $150,000 to $170,000 plus opportunity for annual bonus; salary is based on the experience that you bring to the position.
Benefits and Perks :
- Complimentary chef prepared breakfast and lunch provided Monday - Thursday
- Generous product gift program and all brand discounts
- Growth opportunities within the Archipelago family of brands : OluKai, Kaenon, Melin, Roark
- Company bonus program
- 5 year and 10 year Anniversary gifts to Hawaii and other desirable destinations
- Wellness program, including but not limited to in-office gym and group fitness classes
- Medical, Dental, Vision insurance in accordance with plan guidelines
- Company paid life insurance
- 401k with employer match in accordance with plan guidelines
- 15 Days of PTO plus one additional day of PTO every year on your anniversary and 3 Floating Holidays per year
- Paid beach and giveback days, bi annual team building events and other in person celebrations
- Work with talented and great people who share a love of the ocean lifestyle
- OluKai is a Certified B Corporation with paid company service days
- Dog friendly office
Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees.
All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.
If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at hr@arch-cos.
com. Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
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