Mgr Contract Administr Ops
At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.
Come join us and be part of a purpose driven company who is invested in your future!
Job Summary
This position is responsible for managing the extraterritorial team responsible for the production of customer-specific documents for new / existing business in accordance with corporate guidelines, underwriting policy, benefit specifications, and statutory requirements.
Manages the performance, overall quality and resource allocation to support all product lines, including key sales support components of benefit selection through booklet delivery.
Oversee the creation and maintenance of standard and custom booklets. Implements strategies, projects and initiatives.
JOB REQUIREMENTS :
- Bachelor degree and 5 years health insurance contract operations experience OR Master degree with 2 years health insurance contact operations experience.
- Knowledge of health products and procedures, underwriting requirements, contract and funding arrangements.
- Analytical and reporting skills.
- PC proficiency to include Microsoft Office Suite.
- Project management skills.
- Customer service experience and acumen.
- Leadership skills.
- Verbal and written communications skills to manage staff and operations, build relationships across the organization and with external key stakeholders, build consensus and issue resolution.
PREFERRED REQUIREMENTS :
- J. D. degree or 4 years experience in a leadership role with independent decision-making.
- Knowledge of external adjudication processes.
- Knowledge of large or national account contract specifications and processing systems.
- Knowledge of corporate marketing practices, health insurance product lines and Par Plan operations.
This position is a flex position (3 days in office; 2 days work from home) and can be filled in any HCSC office.
LI-Hybrid
INDM
LI-SM1
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HCSC Employment Statement :
HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants.
We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace.
Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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