Sales Director

Uniphore Overview

Uniphore is one of the largest B2B AI-native companies decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.

If you are interested in applying for this job, please make sure you meet the following requirements as listed below.

Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you.

We understand better than anyone how to capture voice, video and text and how to analyze all types of data.

As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data : all in the service of creating the most human processes and experiences for customers and employees.

Job Description About the Role

This hybrid role is based out of our Palo Alto headquarters and requires being onsite two days a week.

We are seeking an experienced and results-driven Sales Director to lead our sales team and drive the company’s revenue growth.

In this key leadership position, you will be responsible for developing and executing sales strategies, managing the sales process, and building strong relationships with key clients.

You will work closely with the executive team to align sales initiatives with overall business goals and ensure the achievement of sales targets.

This role requires a dynamic leader with a proven track record in sales, excellent communication skills, and the ability to motivate and guide a high-performing sales team.

A successful candidate for this position is a strong hunter with a passion for customer success, strong analytic and strong communication skills.

One who can rapidly build energy, business cases, demonstrations and proposals to accelerate business in a new segment to scale revenue from year 1.

This is an amazing opportunity to build and shape a business, client base, culture and take a leading role within a high growth start-up.

The role requires deep understanding of selling enterprise SaaS products and services, as well as experience with consultative, value-led sales motions.

Must be able to effectively and independently prospect and build pipeline. Ability to forecast and effectively move deals through the pipeline with pace and quality through a disciplined sales methodology.

Experience selling into Contact Centers and Customer Experience-focused organizations to senior economic buyers (C-Level) is a requirement.

Responsibilities

• Develop and implement effective sales strategies that align with the company’s vision and business objectives.
• Lead, manage, and mentor the sales team, fostering a culture of high performance, accountability, and continuous improvement.
• Oversee the entire sales cycle, from lead generation and prospecting to closing deals and post-sale follow-up, ensuring consistent achievement of sales targets.
• Identify new business opportunities and develop strategies to expand the company’s market presence and customer base.
• Collaborate with marketing, product development, and customer success teams to ensure alignment and maximize revenue growth.
• Build and maintain strong relationships with key clients, understanding their needs and ensuring high levels of customer satisfaction.
• Implement and optimize sales processes and methodologies to improve efficiency and effectiveness.
• Analyze sales performance data and market trends to inform strategic decisions and identify areas for improvement.
• Prepare and manage the sales budget, ensuring efficient use of resources and alignment with financial goals.
• Represent the company at industry events, conferences, and networking opportunities to enhance brand visibility and drive business development.
• Identify potential risks and develop mitigation strategies to ensure the sustainability and growth of the sales function.

Qualifications & Skills

• Bachelor’s degree in Business Administration, Marketing, or a related field. A Master’s degree is a plus.
• Minimum of 10 years of experience in sales (experience in a leadership role managing a sales team is a plus).
• Proven track record of achieving and exceeding sales targets and driving revenue growth.
• Strong leadership skills with the ability to inspire and develop a high-performing sales team.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
• Strategic thinker with the ability to develop and execute sales plans that align with business objectives.
• Strong analytical and problem-solving skills, with the ability to leverage data to inform strategic decisions.
• Demonstrated ability to work collaboratively with cross-functional teams and build strong relationships across the organization.
• Proficiency in sales methodologies, CRM systems, and sales analytics tools.
• Deep understanding of market dynamics, customer needs, and competitive landscape.
• Experience in managing budgets and resources effectively to achieve organizational goals.
• Strong customer focus with a commitment to delivering exceptional customer experiences.

Hiring Range

The specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.

Location Preference

USA - CA - Palo Alto, USA - NY - New York, USA - TX - Plano

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Uniphore uses AI to unify and humanize every enterprise experience, please visit www.uniphore.com.

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