Job Description
Job Description
If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our Madera insurance agency today! Our reputable insurance agency seeks an exceptional insurance Medicare-lines customer service representative to join our team.
Cortes Farmers Insurance prides itself on our outstanding service and expertise we provide to seniors around the valley.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Dental Insurance
Vision Insurance
Hands on Training
Flexible Schedule
Parental Leave
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
To provide the highest level of service to XYZ Agencys Clients by Freeing Up the Agents time in all ways possible including :
1) Phones - Answering Phones, Taking Messages and Directing Traffic
2) Client Service Requests - ID Cards, Billing / Payments, General ?s, etc . . .
3) Data Management - Input data into CRM and frequent updating
4) Carrier Requests - Making outbound calls to companies & clients on behalf of agent
5) Do Whats Needed Clause - Do ANYTHING that can free up the agents time so we can serve more clients and grow.
Requirements
- Positive Can-Do Attitude :
- There is ZERO drama or negativity allowed in our office. We do NOT complain, gossip or badmouth anybody. We are problem solvers!
- Be Reliable :
- Show up on time, every time. Be dependable to your team and customers who rely on your ability and commitment on a daily basis.
- Work Ethic :
- Bring enthusiasm and energy daily! We all give this 100% here and only get along with people that treat their career with the same respect.
- Coachable :
- Being willing to be coached and staying humble when taking criticism. This is HUGE for our culture and how we operate on a daily basis.
Anything we say is for the benefit of you, our clients and our company.
- Integrity :
- Be someone who follows through with what you say. Be HONEST and genuine in all interactions with our team and clients. You are expected to ALWAYS do whats in the best interest of the client.
- Attention to detail :
- You will be tasked with staying organized with all paperwork and data given to you. Youll be given personal information about clients and things like putting the right social security number on the right spot is VITAL to our clients security and their experience with our company.
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