Overview :
Towne & Country Management is actively seeking a Customer Service Representative to join our dynamic team in providing a best in class service to Clients and Homeowners for our professionally managed Communities.
Role Description
This is a full-time on-site role as a Customer Service Representative located in Red Bank, NJ. The role requires excellent communication skills, both written and verbal, and the ability to work well in a team and independently.
Daily responsibilities include fielding phone calls, managing calendars, organizing files, and communicating with board members and residents.
The customer service representative will assist portfolio managers with the following tasks :
- Fielding all incoming Customer Service calls.
- Inputting & processing of work orders utilizing internal software / systems
- Vendor communication and Follow Up on current work orders
- Assist with Mortgage Questionnaires
- Preparation of Rule Violations & Modifications letters, Summaries & Follow Up for portfolio managers
- Community Mailings & Newsletters
- Preparation of Board Packages
- Recording of Minutes
- Miscellaneous Administrative Duties
Qualifications
- High school diploma required, Associates or Bachelor's degree preferred
- At least one year of experience in administrative and customer service roles
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize effectively
- Strong attention to detail and organizational skills
- Proficient in Microsoft Office Suite and Google Suite
- Ability to work independently and as part of a team
About Towne & Country Management
Towne and Country Management is a leading property management company dedicated to delivering exceptional service and value to property owners and communities.
With a commitment to professionalism, transparency, and innovation, Towne and Country Management offers a comprehensive range of services, including property maintenance, financial management, tenant relations, and more.
By leveraging industry-leading practices and a personalized approach, the company aims to exceed client expectations and establish long-lasting partnerships.
How to Apply : If you are a highly motivated, self-starter with a passion for building something great, we invite you to apply.
Please submit your resume, cover letter, and salary expectations to [email protected]. Towne & Country Management is an equal opportunity employer.
Customer Service Representative
The Customer Service Representative will be responsible for delivering an exceptional customer experience from project inception to completion, providing professional and courteous communication with customers and across departments. Customer Service RepresentativeJob DetailsJob LocationWall NJ Corp...
Customer Service Representative
We are currently recruiting top talent for our Central and Pacific time zones for Medicare Retiree Solution Customer Service Centers. Our goal is to provide compassionate, innovative, and proactive customer service to our Medicare members. Customer Service Experience Preferred. Anchored in our brand...
Customer Service Representative - TurboTax
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...
Remote Customer Service Representative - Intuit
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Customer Service Representative
The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs. Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions, and complaints i...
Customer Service Representative
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Answer and support high-end customers with purchase orders for audiology and hearing equipment. Accurately enter customer order information to inter...
Automotive Sales Representative / Customer Service / Chevy
Sales Representative/ Automotive Sales Professional/ Customer Service Associate. Automotive Sales Representative / Auto Sales Associate / Customer Service Professional. Automotive Sales Representative / Auto Sales Associate / Customer Service Professional. Empower your ability to develop and qualify...
Customer Service Representative
Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service. Use all systems to manage the customer flow to deliver Five-Star Customer Service experience. Maintain all service vows which include B...
Customer Service Representative - WFH
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...