Operations Analyst

Job Description

Job Description

POSITION SUMMARY

The Operations Analyst plays a pivotal role in optimizing and enhancing operational efficiency within our organization. This role involves data analysis, process improvement, and strategic planning to ensure that our operation runs smoothly, cost-effectively, and in alignment with our business goals.

The Operations Analyst is responsible for conducting in-depth analyses, identifying areas for improvement, and implementing solutions to drive continuous operational enhancements.

DUTIES & RESPONSIBILITIES

• Data Analysis : Analyze large datasets to identify trends, patterns, and insights that drive operational decisions
• Reporting and Metrics : Create, maintain, and present reports and dashboards that communicate key performance indicators (KPIs) and operational metrics.

Provide actionable insights to inform decision-making

• Design, build and implement predictive models with high dimensional, fast-moving real-time datasets using machine learning, natural language, and statistical analysis methods such as classification, time-series analysis, regression, statistical inference, and validation tools
• Develop processes and tools that monitor, analyze and continuously improve model performance and data accuracy
• Lead data driven projects from definition to execution, driving and influencing business decisions and outcomes
• Forecasting : Utilize historical data and statistical models to forecast future demands.
• Risk Management : Identify potential risks and develop mitigation strategies to minimize operational disruptions and ensure the safety and security of flights.
• Continuous Improvement : Drive continuous improvement initiatives to enhance operational efficiency, customer satisfaction, and overall business performance

EDUCATION & EXPERIENCE

• Bachelor’s degree in business analytics or other relevant degree
• 2-4 years of relevant work experience in data analytics; or equivalent combination.?
• Proficient in Technical Tools : Demonstrate expertise in Excel, Python, TensorFlow, PowerBI, Jupyter Notebook, Azure ML Studio, and cloud technologies, enabling efficient data analysis and visualization to drive informed decision-making.
• Familiarity with Web-Based Platforms : Possess a working knowledge of various web-based platforms such as Smartsheet, Azure DevOps, Domo, etc.

facilitating seamless collaboration and project management across teams.

• Strong Communication Skills : Exhibit excellent written and verbal communication skills, enabling clear and effective communication with stakeholders at all levels of the organization.
• Experience with Language Models : Have experience working with Language Models (LLMs) such as BERT, GPT, etc., leveraging their capabilities to enhance data analysis and generate actionable insights.

REQUIRED SKILLS & QUALIFICATIONS

• Applicants must possess the legal right to work in the United States
• Proficiency with Microsoft Office Suite
• Strong analytical skills with the ability to collect, analyze, and interpret complex data sets.
• Self-motivated, able to work independently with minimal supervision, able to work effectively with others
• Ability to prioritize multiple tasks and meet deadlines
• Strong analytical and quantitative skills?
• Detail-oriented with a proactive and solution-oriented mindset

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