Pharmacy Clerk

Job Title : Pharmacy Clerk

Reports to : Chief Pharmacist, Staff Pharmacist

Status : Non-Exempt

Rate : $15.00-17.00 / hr

Summary

The Pharmacy Clerk's primary responsibility is patient / customer care. This position is the first point of contact for pharmacy patients and will handle all patient / customer interactions in a prompt, professional and friendly manner.

Essential Duties and Responsibilities

• Learn Lewis Drug policies and procedures and perform them daily.
• Professionally manage and assist in all patient wait times, sales, returns, and complaints.
• Answer phone calls promptly and in a polite manner.
• Obtain and maintain pertinent information from patients so prescriptions can be filled accurately and efficiently.
• Maintain the confidentiality of patients' private medical information according to the HIPPA Act.
• Prepare paperwork and compile medications for delivery and mail out orders.
• Manage and serve drive-thru patients in an efficient manner (if applicable).
• Ability to log into a variety of software systems and use a cash register.
• Stock supplies, clean work area, clean patient area, and prepare pharmacy for next day's operations.
• Promote Lewis initiatives and represent Lewis in a positive manner to our patients and communities.
• Perform additional duties as assigned by the Chief Pharmacist / Pharmacist

Employee Role Expectations

Qualifications

Physical Requirements

Benefits (Full-time employees)

Benefits (Part-time employees)