A company is looking for a Customer Support Specialist II for West Coast hours.Key Responsibilities : Maintain understanding of company products and customer workflowsProvide technical assistance and troubleshooting to customers, vendors, and signersCollaborate cross-functionally to escalate incidents and submit product improvement suggestionsRequired Qualifications : 4+ years of support experience with a technical backgroundProficiency in RON software and familiarity with Fintech, Mortgage Lending, Servicing, or OriginationKnowledge of ticketing systems like Zendesk, web-based software tools, and development toolsComfort with Code, API, SFTP, Encompass, Docutech, Auth0, and being a Commission Notary is a plusFlexible schedule with training during regular business hours and potential shifts in later hours and weekends
Specialist II Tech Support
A company is looking for a Specialist II, Tech Support in Remote GA. Key Responsibilities:Support multiple applications and solutions including client workstations, servers, hosted & virtual environments, and storage solutionsDiagnose, evaluate, research, and resolve software and infrastructure-rela...
Customer Support Specialist
The Customer Support Specialist provides support and step-by-step solutions for end-user (customer) software-related questions. Customer Support Specialists commit to excellence and provide the best customer experience. Understand the scope of support to be provided to the customer and ability to re...
Bilingual Customer Support Specialist
A company is looking for a Bilingual Customer Support Specialist (French Speaking). ...
Peer Support Specialist II - Jail to Community
The Peer Support Specialist II will provide support, assistance, and advocation for individuals with substance use and mental health challenges by utilizing their own lived experiences to provide support, mentoring, and sharing of resources. The Peer Support Specialist will build relationships with ...
Technical Support Specialist - II - Governance
Key Responsibilities:Troubleshoot customer issues using various tools and resources to deliver exceptional customer experiencesBecome an expert in a specific product area and contribute to team projectsPartner with leaders to meet performance goals in areas like customer satisfaction and quality ass...
Salesforce Admin. / Tier II Technical Support Specialist
For each opportunity identified, the Tier 2 Specialist will work collaboratively with software engineering and/or TAG operational support to predict a failure and prevent the initial incident from reoccurring. Established in 1975, we are a leader in the leasing industry, and we take pride in providi...
Customer Services Specialist II (Manheim)
Manheim, part of the Cox Automotive family of businesses, is looking for a Customer Services Specialist II , a powerful admin advocate that will use their powers for good – organizing, managing, and supporting the daily operations of the world’s largest wholesale auto marketplace. Customer Services ...
Customer Support Systems Specialist (Tier 1)
Customer Support Systems Specialist. Are you a customer-focused individual with high attention to detail and an interest in the aviation industry? Are you a self-motivated team player with a curious mind? You can provide voice and data connectivity services to our dealers, OEMs, pilots, maintenance ...
Peer Support Specialist II - Jail to Community
The Peer Support Specialist II will provide support, assistance, and advocation for individuals with substance use and mental health challenges by utilizing their own lived experiences to provide support, mentoring, and sharing of resources. The Peer Support Specialist will build relationships with ...
Customer Support Specialist
The Customer Support Specialist provides support and step-by-step solutions for end-user (customer) software-related questions. Customer Support Specialists commit to excellence and provide the best customer experience. Understand the scope of support to be provided to the customer and ability to re...