FT CUSTOMER SUPPORT REPRESENTATIVE (WORK FROM HOME)

Metal
South El Monte, CA, United States
Remote
Full-time
  • Customer Service / Fully Remote - Anywhere in U.S. / Competitive Pay - As a Customer Support Rep you'll : Help customers with technical and non-technical inquiries across multiple channels (Email and Live Chat);
  • Engage in meaningful conversations with customers and problem-solve when things don't go quite right; Ensure customer satisfaction by meeting customer needs in a courteous and timely manner while utilizing active listening and empathy;

Work with the Customer Success team to draft and update email template responses and Knowledge Base articles; Participate in bug-reporting and bug hunting activities...Hiring Fast >

2 days ago
Related jobs
Promoted
Vehlo
Los Angeles, California
Remote

Competitive pay / Medical, dental & vision / 401k - As a Customer Support Rep you'll: Respond in a timely manner to customer inquiries; Assist customers with standard requests in regards to step changes, user management requests and how-to requests; Properly log and escalate inbound requests for bi...

Promoted
CrossFit
South Gate, California
Remote

Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, complaints, and feedback quickly and efficiently; ...

Promoted
TadHealth
Temple City, California
Remote

Up to $60K per year / Benefits - As a Customer Support Rep you'll: Empower customers with industry knowledge combining elements of healthcare language, state regulations, and privacy laws; Respond to customer inquiries via email, phone, and chat promptly and professionally; Troubleshoot customer iss...

Promoted
Brightwheel
Lynwood, California
Remote

As a Customer Support Advocate you'll: Educate customers about the Brightwheel product; Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and resolve technical or usage issues; Communicate clear and concise instructions via live chat, email, and phone to A...

Promoted
Fiverr
San Gabriel, California
Remote

Competitive pay / No phones - As a Customer Support Rep you'll: Provide independent and high-quality responses to customers via email ticketing system and chat; Take ownership of customer issues and follow problems through to resolution; Work closely with team leads and shift managers to ensure cust...

Promoted
RTi
Downey, California
Remote

Competitive pay - As a Customer Support Rep you'll: Manage large amounts of incoming phone calls; Identify and assess customers' needs to achieve satisfaction; Build sustainable relationships and trust with customer accounts through open and interactive communication; Provide accurate, valid and com...

Promoted
Clinical Health Network
Lynwood, California
Remote

Customer Service / Fully Remote] - Anywhere in U. Competitive pay / Medical, dental, & vision / PTO / Retirement plan / Company provided laptop, monitor, and headset - As a Patient Access Call Center Rep you'll: Answer incoming calls professionally and seek to assist the patient however possible; Ma...

Promoted
RSI Security
Maywood, California
Remote

Office Assistant / Remote] - Anywhere in U.Up to $20 per hour / M-F 8a-5p / Medical, dental & vision / PTO / 401k match - As an Administrative Assistant you'll: Assist with general administration, documentation and legal compliance; Be present and take notes during any required meetings, coming prep...

Promoted
LifeLearn
Walnut, California
Remote

Up to $23 per hour / Benefits - As a Virtual Personal Assistant you'll: Organize communication via emails and phone calls; Provide customer service as first point of contact; Organize meetings, travel, and accommodations; Manage contact lists and organize managers' calendars; Create and review custo...

Promoted
Atmosfy Corp
Los Angeles, California
Remote

Up to $87K per year + benefits - As an Administrative Assistant you'll: Provide day-to-day support to team members including complex and dynamic calendar management for internal and external meetings, managing international and complex travel arrangements, and timely completion of expense reports; A...