Automotive Service Advisor / Manager

Job Description

Job Description

Benefits :

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Tuition assistance
• Vision insurance

Who Else Is Hungry To Become A Rock Legend???

Stop Working At A Job That Sucks. Work With Friends In An Environment That Wants To Give You A Lot Of Money And A Life-Long Career

We Dont Want To Be A Pit Stop In Your Career We Want To Be The Last Job Youll Ever Have (Because You Cant Imagine Working Anywhere Else)

• Paid training
• Paid holidays (1 week to start and it grows from there)
• Amazing Retirement Plan
• Profit-Sharing Program
• No Weekends
• Benefits, including Medical / Dental / Vision and Life insurance
• A clearly laid out path to build the life-long career you want to build (including paid education and tons of opportunities to advance)
• We have built the strongest team and culture youve ever seen, where team members are deeply motivated; we care about you and your hobbies and your family and your free time and make sure that can have that balance in your life to enjoy it all;

were constantly expanding so weve created some amazing opportunities for you. We want to help you dream big in your life and career and we want to help you achieve it all.

Who Are We? At Milex Complete Auto Care - Mr. Transmission, nestled in the heart of Columbus, OH, we are more than just an auto repair shop.

We are a dedicated team committed to offering our community top-notch, reliable, and wallet-friendly general automotive services, with a particular knack for transmission issues.

Our mission? To deliver customer service that breeds satisfaction and loyalty while fostering genuine, lasting connections within the Columbus area.

Our secret weapon? An exceptional team, renowned for their expertise, experience, and unwavering commitment to excellence.

Behind our esteemed establishment are the dynamic duo, Matthew and Debra Boily. Opening our doors in September 2020, Matthew brought with him a rich tapestry of expertise as an ASE Certified Master Automobile Technician, with specialized training from Mercedes Benz, Peugeot, and GM, alongside significant roles in manufacturing engineering and operations management in the Aerospace sector.

Debra, equally impressive, contributed her extensive experience in training and development with US Steel, and as a business analyst for GP Strategies, offering support to prominent corporations.

Matthew and Debra's shared passion for automobiles and an unwavering commitment to service excellence are the cornerstones of our business.

Choosing the auto repair industry allowed them to blend their technical acumen and leadership prowess with their love for cars and community service.

At Milex Complete Auto Care - Mr. Transmission, we don't just fix cars; we're building a legacy of trust, quality, and service in Columbus.

and it feels like were only getting started. We are growing exponentially, were adding more team members, and you should see the plan we have for growth beyond this.

Theres a reason weve never had a down year, never laid anyone off, and never had to tighten our belt).

Are You A Fit?

Never look for a job again because were not a pit stop in your career were the last place youll ever work!

If youre a hard-working professional with an inner drive to improve yourself and help others then you might be a fit for us

Along with the job-specific qualifications (below) here are the qualities were looking for in our perfect candidate :

You work hard

You love working with a team

Youre tech savvy you can diagnose a problem and make recommendations to fix it

You love to serve others

You love to challenge yourself and you want to learn, and even be cross-trained

You understand the importance of serving others (your team members and our customers)

You understand and are willing to follow our core values :

Safety First For Our Family and Theirs Think Twice, Act Once

Delivering WOW Through Service Exceeding Every Customers Expectations

Demonstrate Highest Level of Integrity Doing the Right Thing Even When No One is Watching

Great Place to Work All for One and One for All

As an equal opportunity employer, candidates will receive consideration without discrimination against race, creed, color, sex, national origin, handicap status or veteran status.

We can't wait to meet you!

JOB DESCRIPTION

We are seeking an experienced Automotive Service Advisor / Manager to join our team. As an Automotive Service Advisor / Manager, you will be responsible for overseeing the daily operations of our automotive service department.

Your main goal will be to ensure excellent customer service and efficient service delivery. If you have a strong background in automotive service and management, we would love to hear from you.

Responsibilities :

• Manage and supervise a team of automotive technicians and service advisors
• Provide guidance and support to technicians in diagnosing and repairing vehicles
• Ensure that all service work is completed in a timely manner and meets quality standards
• Monitor and manage the workflow in the service department
• Interact with customers to address any concerns or questions they may have
• Maintain accurate records of customer interactions, vehicle repairs, and service history
• Collaborate with other departments to ensure smooth operations and customer satisfaction
• Stay up-to-date with industry trends and advancements in automotive technology

Experience :

To be successful in this role, you should have the following experience :

• Previous experience as an Automotive Service Manager or similar role
• Strong knowledge of automotive repair and maintenance procedures
• Proficient in using automotive diagnostic equipment
• Excellent communication and customer service skills
• Ability to lead and motivate a team
• Strong problem-solving skills

Skills :

The ideal candidate should possess the following skills :

• Auto estimating
• Automotive sales
• Brake repair
• Sales
• Cash handling
• Tire service
• Suspension repair
• Shocks and struts replacement
• Service writing

We offer competitive pay, benefits package, and opportunities for career growth within our organization.

If you meet the qualifications outlined above and are ready to take on this exciting opportunity, please submit your application for consideration.

We look forward to hearing from you!