Elliot Health System - Case Manager Behavioral Health - Full Time

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Job Description : Position Summary :

Position Summary :

Behavioral Health Case Manager (BHCM) is responsible for coordinating and supporting mental health care within Elliot Behavioral Health Services (EBHS).

The BHCM provides clinical case management support with high acuity patients across the lifespan (including children, adolescents, adults, and geriatric) and their families.

The BHCM will be assigned to a high acuity treatment team within EBHS to support an average of 40 patients. Case Management will include coordination of treatment needs, developing, monitoring, and evaluating treatment plans and progress.

Also provides services that empower patients to take an active role in their treatment to meet their goals as independently as possible.

Behavioral Health Case Manager works with patients to maximize emotional, social, and physical wellbeing and the appropriate and efficient use of health care services across the continuum.

Promotes efficient coordination of high acuity patient care through collaborative practice with the Behavioral Health high acuity treatment team.

Frequent interactions and team-based care will include psychiatrist, psychiatric nurse practitioner, therapists, primary care providers, triage nurses and other specialists.

The BHCM will enhance patient, family, staff and physician satisfaction through coordination and continuity of care. Coordinates patient care through a continuum of care model thereby facilitating the achievement of optimal quality outcomes in relation to clinical care and cost effectiveness.

PRIMARY DUTIES AND RESPONSIBILITIES

Employees are expected to work consistently to demonstrate the mission, vision, beliefs, core values and standards of behavior of the organization.

COMMUNICATION

• Educates and supports transition of patients to community-based services.
• Acts as a resource to Elliot Behavioral Health providers to coordinate and respond to patient referrals on a timely basis.
• Communicate effectively with a variety of individuals representing diverse cultures and backgrounds and functions professionally in situations which require a high degree of sensitivity, tact, and diplomacy.
• BHCM role is primarily remote and employee must utilize all designated communication tools to collaborate with EBHS team.

Home office supplies will not be provided by Elliot Health System.

INFORMATION

• Utilizes proper systems for appointment scheduling and updates.
• Maintain knowledge and stay abreast / current with mental health needs and social services within the New Hampshire community.

OPERATIONS

• Monitors assigned high acuity patients mental status, SDOH needs, and case management status for transition to community provider or other resource.
• Prepare related reports including but not limited to outcomes, successes, areas of growth, etc. Develop effective working relations and cooperate with patients' medical team.
• Participate in weekly team meetings on-site at EBHS.
• Duties may be performed off site as determined and approved by supervisor.

COMPLIANCE AND REGULATION

• Understands and carries out the policies and procedures of Elliot Health Systems.
• Adheres to HIPPA regulations and abides by confidentiality laws and regulations.
• Adhere to strict boundaries and professional ethics in the care of others.
• Adheres to infection control and safety guidelines.
• Adheres to 42CFR confidentiality regulations.

PROFESSIONAL DEVELOPMENT

• Attends training as requested or required.
• Trains and maintains CANS / ANSA certification.
• Remains updated as to policy / procedural changes.

POSITION QUALIFICATIONS

EDUCATION : Master's degree in social work, Mental Health Counseling or related field

EXPERIENCE : Minimum requirement of 2 years of experience in healthcare setting required. Experience in mental health care setting preferred.

KNOWLEDGE : Case Management, Effective Communication, Demonstrated case management skills (preferred)

Work Shift :

Monday-Friday, 40 hours

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.