job summary : Responsibilities :
Responsibilities :
- Handling high volume inbound calls (40+ / day), some outbound
- Assisting with enrolling clients in benefits
- Authenticating callers, troubleshooting issues, answering questions i.e. the difference between high and low plans; maximum contribution to HSA, etc.
Highly structured remote call center environment
Skills : Customer Service, Active Listening, Telephone Etiquette, Interpersonal Sensitivity Experience : Experienced1 year(s)
responsibilities :
- Handling high volume inbound calls (40+ / day), some outbound
- Assisting with enrolling clients in benefits
- Authenticating callers, troubleshooting issues, answering questions i.e. the difference between high and low plans; maximum contribution to HSA, etc.
Highly structured remote call center environment
qualifications : Experience
Experience
- Experienced
- 1 year
Education
High School (required)
skills :
- Customer Service
- Active Listening
- Telephone Etiquette
- Interpersonal Sensitivity
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