Innova Solutions is immediately hiring for a Customer service representative .
Position type : Full-Time, Contract
Duration : 12 Month
Location : Bloomington MN
As a Customer service representative , you will :
Responsible for interacting with customers, being the face of the company to the customer and providing a world class customer experience.
Provide accurate information in response to inquiries about products and services, and handle and resolve complaints promptly, professionally and with a high degree of accountability.
Major Job Duties and Responsibilities :
- Order Entry & Processing. Strategically solve various customer issues in a timely and efficiently manner.
- Constantly follow up with customers, respond to inquiries with full details and support.
- Collaborate with other departments to ensure customers are fully supported and are kept aware of progress until problem is fully resolved.
- Identify and implement process improvements.
Skills and Competencies :
- Excellent verbal and written communication skills, attention to detail, creative thinker, proven problem solving skills and approach, able to multi-task and prioritize, collaborate and influence effectively within and between departments and have a record for process improvement.
- Ability to work independently and manage one’s time.
- Ability to accurately document and record customer / client information.
- Previous experience with computer applications, such as MS Outlook, Oracle, or data entry software.
- Ability to type 45+ wpm is important.
Education / Experience :
- 3 to 5 years customer service related experience required.
- A Bachelor’s Degree is preferred
The ideal candidate will have : 2-3 years of Customer service, order entry experience in a warehouse or manufacturing environment.
Experience in utilizing CRM and ERP tools.
Thank you!
Dishank Sharma
Sr Associate Recruitment
PAY RANGE AND BENEFITS :
Pay Range* : $20-25 per Hour
Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits : Innova Solutions offers benefits( based on eligibility) that include the following : Medical & pharmacy coverage, Dental / vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Remote Customer Service Rep (No Experience) - Earn $25/hr-$45/hr, Full-Time/Part-Time, Flexible hours
...
Customer Service Rep(01924) - 5551 W Lake St
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service representatives/pizza makers for our growing team. Customer Service Representative/Pizza Maker- Domino’s Pizza. A winning smile, great attitude and customer focused personality . ...
Customer Service Rep- $-
To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions. Daily goals: Make a minimum of 100 outbound calls a...
Customer Service Rep(01926) - 10700 Bloomington Ferry Rd
Our business is growing as our fan base increases! Domino's Pizza is looking for customer service representatives/pizza makers for our growing team. Customer Service Representative/Pizza Maker- Domino’s Pizza. A winning smile, great attitude and customer focused personality . ...
Customer Service Rep III - Non-Exempt
Bi-lingual Customer Service Representative. Troubleshoots customer concerns, issues raised during training, product use or malfunctioning products, and/or software applications and recommends corrective action. OFFICE SUPPORT CAREER STREAM: Individual contributors who provide organizational related ...
Weekend Customer Service Rep
Strong customer service skills. Greet/meet potential members, providing a great customer experience. Facilitate member services issues and question and forward to Club Manager/Assistant manager as needed. Must be able to lift up to 50 lbs less than 30% of the time. ...
Customer Service Rep 2
Customer Service Representative, ERP, SAP, Customer Service, Sales, Technology. Process and manage orders, quotes and service calls in an accurate and efficient manner for Tennant Montreal and other Canadian Provinces, with a focus on French speaking customer support for all areas of the business an...
Customer Service Rep 4701 Clark Avenue
Customer Service Representative Domino's NOW HIRING NEW SMILES Are you a self starter and LOVES pizza? WE ARE THE PLACE FOR YOU. Qualified applicant must be 16 years old, great communication skills, energenic, enjoys a fun enviroment, and interacts with customers. ...
Customer Service Rep
Attend training and Customer Service meetings. Safe and inclusive working environment, including culture of rewards, recognition, and respect. Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisf...
Customer Service Rep II
Previous customer Service experience in Manufacturing or Distribution environment. Customer Service, CSR, Industrial Solutions, order entry. This position will primarily focus on complex order entry and change orders and have a diverse range of responsibilities to support Donaldson Power Generation ...