Job Description
Job Description
RDG Overview :
RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach.
Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene.
At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure.
Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey.
DREAM IT
MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges, and securing the #5 spot in The Restaurant Business Top 100 ranking.
Building on this success, RDG has expanded into new concepts including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River (opened June 2024), and MM, a Membership Community.
Upcoming projects include NOORA and Claudie (scheduled for fall 2024), AVA’s second location in Coconut Grove (2025), and HONŌ Japanese Steakhouse (2026).
BUILD IT
RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida.
Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States.
GROW IT
RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities.
Summary
We are seeking a polished and capable Assistant to support our Director of Membership Relations in managing our current members, expanding the membership program, and executing our company strategy.
The ideal candidate will be proficient in sales and member relations, as well as skilled in managing delegated responsibilities.
Objectives of the Role :
- Serve as the primary point of contact for both current and prospective members.
- For existing members, the Assistant will assist with any inquiries related to their MM membership, ensuring their needs are addressed or directing them to the appropriate department or resource.
- For prospective members, the Assistant should demonstrate strong sales skills, guiding them through the MM membership application process smoothly and professionally.
Daily and Monthly Responsibilities
- Keep CRM up to date (updating profiles, sending NLs)
- Member portal support
- Info Inbox
- Updating and creating SOPs
Skills and Qualifications
- People and service skills
- Time management
- Prioritization
- CRM software previous experience
Physical Demands And Work Environment :
- General office assignments-(typing), which lends itself to repetitive motion.
- Sitting in a stationary position for several hours within the day.
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