Weekday Opener
Job Description
Job Description
Job Summary
The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Opener is responsible for ensuring the gym is open at 5am on Monday morning
- Handle all front desk related activities including :
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to members accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications / Requirements
- Hours would be around 5am-11am / 12pm, Monday-Friday.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma / GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Other
- Employee Recognition Program
- Advancement Opportunities
Check us out on LinkedIn at : Planet Fitness - PF Baseline Fitness
Weekday Opener
Opener is responsible for ensuring the gym is open at 5am on Monday morning. ...
Weekday Opener
Opener is responsible for ensuring the gym is open at 5am on Monday morning. ...
Weekday Opener Part Time
Customer Service Representative .Planet Fitness members, prospective members and guests.Hours are 4:30am - 10a three days a week.Essential Duties and Responsibilities .Customer Service Representative greets members, prospective members and guests, providing exceptional customer service.Handle all fr...
Weekday Opener
Opener is responsible for ensuring the gym is open at 5am on Monday morning. ...
Weekday Opener Part Time
Customer Service Representative .Planet Fitness members, prospective members and guests.Hours are 4:30am - 10a three days a week.Essential Duties and Responsibilities .Customer Service Representative greets members, prospective members and guests, providing exceptional customer service.Handle a...
Experience Specialist/Receptionist - West Waterloo Family Med
Experience Specialist/Receptionist . As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. ...
Cashier
Provide guests fast, friendly, and clean service.Maintain the overall appearance and cleanliness of the restaurant.Provide excellent guest service.Incredible guest service skills and ability to maintain a guest focused culture.Ability to complete accurate sales transactions.Ability to use computers,...
Bilingual Healthcare Customer Service Representative - Remote
Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Customer service experience preferred. Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powere...
Dispatch Customer Service Representative
MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing ...
Cashier - Dinner/close Shift
Raising Cane's - JobID: 28484279 [Restaurant Associate / Team Member] As a Cashier at Raising Cane's, you'll: Provide a positive Customer experience, including ensuring all food orders are prepared to standards; Take orders from Customers and process payments efficiently; Clean tables, floors and ot...