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Customer Service Manager - State Farm Agent Team Member

Ben Rister - State Farm Agent
Chesterfield, MO, US
$40K-$50K a year
Full-time

Benefits :

  • Every other Friday OFF!
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Position Overview

We are a successful State Farm Agency seeking a qualified professional to join their winning team for the role of Customer Service Manager.

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.

If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

  • Oversee the customer service culture and function of the office
  • Manage customer service inquiries and ensure high satisfaction experiences with our agency
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Provide top-notch customer service on the phone and in person

Requirements

  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Self-motivated
  • Detail oriented
  • Ability to make presentations to potential customers
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
  • 30+ days ago
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