CCM Developer (Omaha, Stafford TX, Alpharetta GA, Berkeley Heights, NJ)

Job Title : CCM Developer

Assignment Type : 11-month contract to hire

Conversion Salary : NEED

Location : Omaha, Stafford TX (aligned with division), Alpharetta GA, Berkeley Heights NJ

Pay Rate : $80 / hr

About the Role

We seek a skilled and experienced Customer Communications Management (CCM) Developer to join our team. As a CCM Developer, you will be responsible for designing, developing, and implementing solutions using CCM applications such as Quadient and Exstream. Your role will involve working closely with cross-functional teams to enhance customer communication processes and ensure the delivery of personalized and engaging communications.

Key Responsibilities

• Solution Development : Design, develop, and maintain CCM solutions using Quadient or Exstream applications to meet business requirements.
• Data Transformation : Perform data transformation tasks, including but not limited to data mapping, XML parsing, and mid-level SQL operations to extract, manipulate, and format data for use in customer communications.
• Template Design : Create and modify templates and layouts for customer communications, ensuring consistency and compliance with branding guidelines.
• Integration : Collaborate with IT teams to integrate CCM applications with other systems and databases for seamless data exchange.
• Quality Assurance : Conduct thorough testing and debugging of CCM solutions to ensure the accuracy and reliability of customer communications.
• Documentation : Maintain detailed documentation of CCM configurations, templates, and processes.
• Collaboration : Work closely with business stakeholders and end-users to gather requirements and provide technical expertise to improve customer communication strategies.
• Training : Provide training and support to end-users on CCM applications and best practices.

Qualifications

Preferred Skills

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