Vice President, Change Management Practice

Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.

Genpact (NYSE : G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.

Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Vice President, Change Management Practice!

We are the architects and builders of intentionally designed human journeys made up of experiences, conversations, narratives, and development that help people generate meaning, arrive at insights, and ultimately manifest in new behaviors.

We are employee-centric strategists skilled at navigating the organic, messy space of organizational change from a foundation of unparalleled execution capability, a deep understanding of organizational dynamics, and a reverent appreciation for what makes us all human.

We are partners and trusted advisors to pragmatic leaders who wisely seek to avoid the gravitational pull of failure to which most transformations succumb by bringing to bear the art and science of behavior change towards building sustainable enterprise capabilities.

Responsibilities

• Be trusted team leader within the Change Management Practice; partner with the Global Change Management Practice Lead to manage a large portfolio of global clients.
• Be an advocate and partner to supporting transformation services teams to help promote and grow the Change Management Practice.
• Work with relevant stakeholders to build change management understanding and ensure stakeholders are prepared to effectively lead and embed change with their teams.
• Lead and manage a team of 10 15 client facing Change Management Practitioners.
• Leverage established Change Management methodologies / tools to develop and execute the strategic plan supporting implementation, execution, and adoption, while also supporting the evolution of the team’s methodologies and tools.
• Account Management of multiple client CM engagements for clients including setting change strategy and managing change-related project plans.
• Develop and maintain relationships with key clients and internal stakeholders.
• Oversee all change management deliverables including change plan, leadership alignment, communications, change impacts, training / Super Users, Change Agent Network, and value realization.
• Oversee the communication strategy and work with key client stakeholders to develop communications materials.
• Oversee the training strategy and work with key client stakeholders to develop training materials.
• Translate theoretical approaches, past experiences and business needs into practical plans and manage / ensure the successful end to end delivery.

Qualifications we seek in you!

Minimum Qualifications

• High EQ, curiosity, courageousness, and incisiveness.
• Bachelor’s Degree, preferably MBA or MA / MS in Org Development and Leadership or another related field.
• Consulting or industry experience with strong knowledge of change management, organizational design, organization culture, and business transformation.
• Experience in Digital Transformation preferred.
• Ability to think strategically and translate concepts into actionable items.
• Strong consultative and diagnostic skills.
• Ability to work through organizational complexity.
• Attention to detail, excellent organization skills, ability to multi-task and meet tight deadlines.
• Excellent leadership skills, including the ability to manage and influence others.
• Strong analytic skills Excellent written and verbal communication skills.

Preferred Qualifications / Skills

• Passion for people-focused change management grounded in empathy, inclusivity, and respect for employees.
• The approximate annual base compensation range for this position is $160,000 USD to $200,000 USD. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities;

geographic location; and internal equity.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.

Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Vice President

Primary Location USA-New York

Education Level Bachelor's / Graduation / Equivalent

Job Posting Jul 26, 2024, 10 : 15 : 00 AM

Unposting Date Mar 18, 2026, 1 : 29 : 00 PM

Master Skills List Consulting

Job Category Full Time

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