Program Coordinator, Care Delivery Registries

Are you interested in making a world of difference in cancer care?

Cancer strikes more than 10 million people worldwide each year. As the leading medical society representing doctors who care for people with cancer, the American Society of Clinical Oncology (ASCO) is committed to conquering cancer through research, education, and promotion of the highest quality, equitable patient care.

Who we are :

ASCO is a flexible, high-performance membership organization where employees collaborate to support our mission through evidence, care, and impact.

Together with Conquer Cancer, the ASCO Foundation, we foster a culture that prioritizes customer-centricity, emphasizes teamwork, commits to quality, and values inclusion.

Our culture, ASCO Works - Our Way of Working, has long enabled workplace flexibility and embraced technology to help us achieve balance.

ASCO offers competitive salaries, an excellent benefits package, and opportunities to participate in professional development programs.

To learn what it's like to work at ASCO, click here .

Who we are looking for :

Are you looking for an opportunity to support the impactful work of Care Delivery at ASCO? If so, we have the perfect role for you! We are seeking a highly-motivated candidate for the role of Program Coordinator, Care Delivery Registries.

As the Program Coordinator, your responsibilities include coordinating administrative, operational, financial, legal, and logistics request and requirements for our Care Delivery Registries and programs.

If you are looking for an opportunity to contribute to the success of a dynamic organization and looking to make a difference in the fight against cancer, apply now!

Remote candidates welcome or primary location in Alexandria, VA.

Responsibilities

• Anticipate customer needs through support of the Help Desk by serving as primary responder to participant inquiries, registering and maintaining participant records, informing supervisor and registry team members of program-related issues, requests, and information, contributing to internal and external program presentations, and supporting registry program activities at Annual Meeting and other external meetings and conferences as needed
• Assist in administration of Care Delivery programs, projects, and / or volunteer groups, coordinate and plan logistics for team meetings, calls, and committees including minute taking, agenda drafting, e-mail communications, and other tasks as needed
• Coordinate legal contracts and e-mail communications with internal and external legal teams and other internal stakeholders and maintain Care Delivery Registry programs and other department registry programs legal database(s)
• Coordinate with Care Delivery Registry team supporting vendor management for various registries, assist in streamlining the performance improvement of practices participating in the Care Delivery registries and programs, and support practices in reporting areas for improvement and feedback
• Generate and process invoices for and from external stakeholders and serve as team's point of contact
• Maintain and improve internal administrative documents relevant to the division and assigned programs
• Serve as part of testing team to test registry programs system for user acceptability, accuracy, and functionality

Required Education and Experience

• Bachelor's Degree in related field OR combination of education / experience
• 2+ years 'of program coordination experience including invoicing / financial, legal / contracting, and customer service experience
• Proficient in Office Suite of products (Word, SharePoint, Excel)
• Experience with Adobe Suite

Preferred Education and Experience

• Understanding and working knowledge of patient / client confidentiality issues and HIPAA compliance / regulations
• Technology vendor management experience
• Volunteer management experience
• Database or legal database experience
• 1+ years of relevant registry experience

Competencies

• Strong planning, organization, and administrative skills with high attention to detail
• An aptitude in critical thinking and problem solving
• Excellent customer service skills and ability to communicate professionally with a wide variety of audiences
• Self-directed with ability to work in a sometimes fast paced and shifting work environment
• Ability to work independently and collaboratively as part of a team
• Receptive to open and regular feedback
• Strong time management skills with a proven ability to prioritize, multi-task, and balance multiple projects / customers
• Willingness and ability to learn new technologies and projects that are added to workload
• Excellent communication skills with the ability to clearly communicate and convey information

ADA / Physical Requirements

Extended periods seated or standing at a desk.

High use of computer and other office technology equipment.

Travel

1-5 days / yr

Generous Benefits Package :

• Hybrid Work Environment
• Open Leave Policy
• Paid Family Leave
• 13 Paid Holidays per Calendar Year
• Staff Appreciation Days
• 401(k) : 7.5% Employer Contribution
• Medical / Dental / Vision
• Employee Assistance Program
• Fertility and Family Forming
• Healthcare Concierge
• Flexible Spending Account(s)
• Healthcare Savings Account
• Disability and Life Insurance

The American Society of Clinical Oncology (ASCO) is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

At ASCO, our goal is to foster and encourage a diversity of thought, experience, and background in our workplace. Our organization's culture is multi-dimensional, and we encourage our employees to leverage their unique perspectives and ideas.