The Director of Operations & Compliance (DOOC) is directly responsible for the day-to-day operations of all First Choice Community Health Centers (FCCHC) medical and dental sites.
The DOOC is a member of the Senior Management Team and is also responsible for directing key areas related to operations, performance management, compliance and quality, business development, strategic and financial planning, as well as special projects.
Key Performance Measures : Quarterly Performance Evaluation Score ( Score Rating Targets : 90.0 or Higher Extremely Effective, 80.
0 89.0 Performing at Expected Level, 70.0 - 79.0 Less Than Effective, Below 70.0 Ineffective.) Inputs may include direct observation, productivity and operational efficiency measures, patient satisfaction scores, UDS metrics, financial metrics, scorecard metrics, compliance measures, activity measures, employee survey scores, activities reporting checklist, and other operational measures.
Key Performance Area I : Site Operations Management Key Performance Area II : Performance Management of Subordinate Employees Key Performance Area III : Quality, CQI, and Process Improvement Key Performance Area V : Strategic, Operating, Financial, and Program Planning Key Performance Area VI : Corporate Compliance Key Performance Area VII : CEO Support / Special Projects EDUCATION and / or EXPERIENCE : Combined clinical and business management education, with graduate-level education and concentration in management and / operations .
Ability to prioritize and effectively execute the goals and initiatives of the organization. Self-motivated, detail oriented and able to both effectively delegate and communicate to employees at all levels of the organization.
General to advanced certifiable knowledge of Six-Sigma, Lean, Business Process Improvement and other process improvement methodologies, with field experience demonstrating measurable results preferred.
LANGUAGE SKILLS : Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence. MATHEMATICAL SKILLS : Ability to apply basic concepts of mathematics and computations.
REASONING ABILITY : Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. OTHER SKILLS AND ABILITIES : Use of computer skills to include working knowledge of all software available to employees and the ability to train employees on usage of software.
Familiarity with effective use of computerized accounting, billing, patient information, and electronic medical records software.
Must be able to use other equipment such as a fax, copier and calculator. Good organizational skills and the ability to perform numerous tasks simultaneously in a fast-paced office environment.
Good analytical skills, attention to details, sense of personal responsibility for work performance and a professional attitude.
The ability to adhere to policies and procedures is a must. Powered by JazzHR
Director of Administration and Compliance
Institutes and maintains an effective compliance communication program for the organization, including promoting (a) use of the Compliance Hotline; (b) heightened awareness of Standards of Conduct, and (c) understanding of new and existing compliance issues and related policies and procedures;. Regu...
Director of Health and Wellness
The Director of Health and Wellness will direct staff, ensure regulatory compliance and be responsible for the management of the clinical budget. Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers while adhering to all policies, standards and procedure...
SPA-Women's Basketball Director of Operations & Player Development
Player Development (prepare student-athletes for personal, academic and professional success; utilize sport-specific technology for game planning, consult reports, and technical breakdown of positions for player improvement). Assist head coach in the development of strategic scouting reports and gam...
Director of Admissions and Enrollment Management
The Director of Admissions and Enrollment Management will develop and oversee the admissions and enrollment processes for students in our online university partner programs with a focus on delivering a best-in-class student experience throughout the admissions, financial aid, and transcript collecti...
Director, Biostatistics and Programming Operations
The Director of Biostatistics Operations is responsible for direct management of Biostatistics Operations team, including statistical methods and programming, on all aspects of the clinical development process; represents the team from biostatistics perspective on activities ranging from clinical tr...
Interim Director of Nursing
You would be responsible for managing the clinical resources effectively and efficiently to attain and maintain the highest level of care to residents in accordance with nursing and regulatory standards. Develops and evaluates, in partnership with the clinical care team and administrator, the reside...
Director of Health and Wellness
Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers while adhering to all policies, standards and procedures of Company. Manage and coordinate the work of all nursing and other assisted living staff, communicating pertinent resident health and safety in...
Director of Football Equipment Operations
The Director of Football Equipment Operations performs a variety of duties related to managing a football equipment department; including, but not limited to, equipment and apparel ordering/receiving, inventory control, laundry services, and business office interaction. Perform other duties as assig...
Director of Compliance/Compliance Counsel (REMOTE)
In this role, you will conduct investigations, offer legal guidance, manage investigation quality, engage with stakeholders, utilize data analytics, and help coordinate trade sanctions compliance. Providing Stakeholder Engagement: Collaborate with teams to drive a culture of compliance and transpare...
Director of Career and Professional Development
The Director of Career and Professional Development will assist in the oversight of the day-to-day operations of the office and work closely with the Assistant Dean to develop and execute programs, services, and resources to empower students and recent graduates for professional success. Employer Ou...