Business Operations Manager - (Mid Market Strategy & Ops)

Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper.

We never stop working to find new, innovative ways to make that possible.

Qualifications

• 10+ years’ experience including roles in business operations, management consulting, or strategy in a large, matrixed environment
• Experience leading large scale, cross-functional and complex programs in partnership with a variety of cross-functional leaders
• Outcome-driven mindset with an ability to convert strategic plans into actions, drive projects to completion, and sweat the details to deliver outcome
• Proven track record in developing critical processes, standard operating procedures, and communications that facilitate the health of the business

Responsibilities

Play a vital role as the single threaded leader (STL) responsible for serving as the connective link between multiple GTM teams required to deliver MM outcomes.

You will break down silos, foster collaboration x-functionally and ensure an end 2 end approach in both strategy and operational rigor across teams.

• Maintain a detailed understanding of ongoing initiatives across all tracks, through a tight partnership with key Biz Ops partners (in Money, Workforce, GTM) along with the large team of PMOs helping execute this work
• Conduit for leaders to help understand the status on work, risks, and critical issues, while also serving as the primary escalation point on issues / challenges that jeopardize the operation plan
• Responsible for facilitating the sequencing and execution of key cross functional work tracks in alignment with FY25 targets, including prioritizing planned work that has yet to begin and initiating discussions and decisions on prioritizing work that has not yet moved to execution."
• As the intake owner for new initiatives, conduct prioritization analyses to assess their impact on existing work streams, facilitate trade off discussions and decision making with SteerCo, and ROI analysis of value of work and resources required
• Responsible for revising the MM operational plan across GTM tracks of work and managing communication with stakeholders regarding changes, such as what has changed, why it has changed, who has approved it, and what the impacts are

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $191,000-258,500.

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs .

Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.