SHIFT DETAILS : MONDAY-SATURDAY,
Flexibility during buisness hours
Job Description :
What your day-to-day will look like :
- Assist customers and business partners via telephone and email
- Handle customer complaints in a calm, professional manner
- Diagnose, assess, and resolve problems or issues
- Monitor progress of delivery routes
- Scan haul-away pods and verify stamps
- Process changes or cancellations to delivery orders
What you’ll need to excel :
At a minimum, you’ll need :
Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
It’d be great if you also have :
- High school diploma or equivalent
- year related experience preferably within a call center environment
- Strong customer service skills and the ability to satisfactorily resolve issues
- Solid ability to multitask with exceptional organizational skills
- Ability to thrive under pressure while delivering solutions that exceed customer expectations
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.
We’re a company where you can continually advance your career, no matter your background the opportunities are endless and yours for the taking.
If you’re driven and looking for a place to grow, come join us.
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