Customer Service Account Representative
Job Description
Job Description
Responsibilities :
- Represent the company in a professional manner and communicate with stores, customers, and sales reps via phone, online, email and or fax
- accounting, processing checks, processing e commerce, and also know CRM systems
- Processing invoices and customer orders
- Follow through on orders, answering questions on orders, addressing any issues with the orders
- Research on orders
- Develop expert knowledge about our products and website in order to guide, advise and make recommendations to customers
- Perform order entry, shipping, invoicing, payment, returns processing and filing
- Resolve customer questions, requests and issues in a timely manner
- Assist production and warehouse teams with projects related to shipping, pulling and packing of orders and samples
- Assist in tasks associated with warehouse sales held three weekends a year
Requirements :
- Strong computer skills including different CRM and ERP Systems
- Proficient in Microsoft Excel
- Ability to multi-task on the computers and use multiple systems at once
- Excellent written and oral communications skills
- Ability to multitask and work well under pressure
- Be able to discern when to escalate issues to senior staff
- Possess strong computer and database skills
- The hours are;
Monday through Friday 10am to 6pm
The salary is up to $24.00 an hour based on experience
Company Description
We are here to help
We represent only the most reputable corporations and with our vast network of clients, we are able to find the best jobs at the most competitive salaries.
We provide all candidates with access to the widest possible range of companies.
Direct Hire Placement 75% of our placements
Temporary to Hire Placement 28% of our placements
Temporary Placement 2% of our placements
We are here to help you find that permanent job that you are seeking.
Lynda St. Andre 22 years of service
Rachel St. Andre 6 years of service
Gorette Tibbetts 16 years of service
Company Description
We are here to help r n r nWe represent only the most reputable corporations and with our vast network of clients, we are able to find the best jobs at the most competitive salaries.
We provide all candidates with access to the widest possible range of companies. r n r nDirect Hire Placement 75% of our placements r nTemporary to Hire Placement 28% of our placements r nTemporary Placement 2% of our placements r n r nWe are here to help you find that permanent job that you are seeking.
r n r nLynda St. Andre 22 years of service r nRachel St. Andre 6 years of service r nGorette Tibbetts 16 years of service
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