9658 - Supervisor Patient Access at St. Luke's Health System in Nampa, Idaho, United States Job Description Overview St. Luke's Health System in Nampa, ID is seeking a Supervisor - Patient Access, Hospital Registration to join our PAS team.
Unit / Position Summary The successful candidate will be a working supervisor responsible for the management of day-to-day operations and coordination of department according to assigned scope.
This role will supervise leads and a team of up to 20 employees. If you are action oriented with a drive for process and can work independently leading a strong Patient Support Team - this role is for you.
Responsibilities + Ensures department workflows and staff development programs are implemented. + Provides day-to-day oversight to a team of Patient Access professionals.
- Provides leadership, guidance, counseling and continuing education to staff. + Selects, develops, coaches, mentors and assesses performance of staff.
- Ensures compliance of policies / practices for department and provides support for adherence. + Performs difficult and complex duties requiring advanced techniques, extensive and diversified knowledge within specialized areas.
- Makes decisions independently and authorizes actions as needed. + Develops solutions to a variety of complex problems.
- In collaboration with Leadership, designs, develops and implements focused strategies. + Assists in hiring, training, performance evaluations and disciplinary actions required with staff.
- Participates in the budget and goal setting process. + Performs other duties and responsibilities as assigned. Qualifications + Education : Associate degree or 2 years relevant experience in lieu of degree.
- Experience : 4 years relevant experience. + Previous Epic experience a plus + Previous Leadership / supervisory experience preferred + Licenses / Certifications : None Why St.
Luke's A strong, talented staff is at the heart of St. Luke's Health System. We are the state's largest employer with more than 15,000 employees and a medical staff of more than 1,800 physicians and advanced practice providers.
We're proud of our people who deliver skilled, compassionate care every day, and are looking to add dedicated individuals who will continue this same tradition of excellence.
St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
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