Senior Shared Services Pod Associate, Non-Tech Students & Grads and Professional Learning Programs

Recruiting : VA - McLean, United States of America, McLean, Virginia

Check below to see if you have what is needed for this opportunity, and if so, make an application asap.

Senior Shared Services Pod Associate, Non-Tech Students & Grads and Professional Learning Programs

Capital One’s Students & Grads Programs team is at the forefront of creating and delivering exceptional experiences for our recent college graduate and early career talent.

We aspire to provide a best-in-class experience for our associates and business, and have a ton of fun along the way. Our culture and people are integral to our growth and success, where innovation is rewarded and you can learn from many talented members of your team.

The Shared Services Pod offers strategic advisory services that ensure well managed excellence, a rigorous and high quality experience focus, and data-informed governance and optimization.

The team also supports the operations and development of our internal S&G team.

We are looking for an exceptional teammate to assist our Shared Services Pod in the strategy & delivery of this critical effort.

The ideal candidate will have proven experience leading projects and processes in a well-managed way. The ideal candidate will have strong planning, organization, and communication skills and meticulous attention to detail.

We are looking for a team player who is solution-oriented, comfortable working with data and has effective program / process management, communication and customer focus skills.

Key responsibilities of the role will vary and will include :

• Assist the Pod Lead in establishing a cohesive experience across our Students & Grads programs in key focus areas including L&D strategy, demand planning & allocation, data synthesis, associate experience, and S&G team logistics & operations.
• Curate monthly scorecard metrics to our Program AE’s, L&D Partners, and senior leaders in partnership with PS&A and other analytical resources.
• Coordinate key horizontal functions of the SSP including but not limited to : Monthly Business Review deckware, AAS analysis, organizational changes, team communications, and monthly meetings.
• Design high quality, engaging, impactful leadership development experiences and content, including (but not limited to), facilitator and participant materials, and job aids / tools.
• Lead intern work streams that support intern travel, onboarding and the large scale Mid-Summer event.
• Connect across our S&G programs teams to drive work including project planning and monitoring, reporting out on results / milestones, and evaluating success.
• Execute on best practices on engagement models and stakeholder interaction with key groups who interact with our team.
• Increase efficiencies in contracting, swag ordering, requisition approval and partnering with vendors.
• Assist in coordination of key team engagement activities including AAS analysis, organizational changes, team communications, committees and monthly meetings.
• Monitor the S & G Programs team budget.
• Assist with horizontal efforts as they emerge to ensure a consistent & cohesive experience across the team.
• Design and deliver using Google tools, Zoom and other technology used by our Enterprise Learning team.

Basic Qualifications :

• Associate's degree or military experience.
• At least 1 year of experience working in Event & Logistics Management or at least 1 year of experience in Human Resources or a combination of both.
• At least 1 year of experience with Google Suite products (Sheets, Slides, Docs).

Preferred Qualifications :

• Bachelor’s degree.
• At least 2 years of experience in Event Management or at least 2 years of experience in Recruiting or at least 2 years of experience Human Resources or at least 2 years of experience in Marketing or a combination of any of the above.
• Experience with project management.
• Experience with event management.
• Experience interpreting metrics and trends.
• Experience with instructional design.
• Ability to quickly and effectively adapt to change.
• Proven problem solving, analytical and decision-making skills.
• Ability to embrace new systems and process enhancements.
• High degree of professionalism and integrity when interacting with all customer contacts.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.

All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.

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