A company is looking for a Senior Support Engineer for their Enterprise Cloud team.Key ResponsibilitiesSolve complex technical issues for customers through troubleshooting and collaborationMaintain transparency and provide updates on customer casesAdvocate for customer needs with internal teams and contribute to support improvement initiativesRequired Qualifications8+ years of experience in technical support, software services, and system administration3+ years of experience working with Enterprise customersExperience in de-escalating customer issues and mentoring team membersProficiency in writing and updating SQL queriesUnderstanding of network technologies and troubleshooting methods
Senior Customer Support Engineer
Customer Support Engineer to ensure the stability and efficient operation of customer information systems. ...
Senior Support Engineer
Senior (Customer) Support Engineer. A growing data-warehouse business are looking for someone like you to join their customer support engineering team of 5. Company culture is very collaborative, working with some super smart people, and the support team are beginning to utilise LLM technology to su...
Senior Software Support Engineer
Software Support Engineer to work remotely. ...
Senior Database Support Engineer
Senior Database Support Engineer. A growing data-warehouse business are looking for someone like you to join their customer support engineering team of 5. Company culture is very collaborative, working with some super smart people, and the support team are beginning to utilise LLM technology to supp...
Senior Support Engineer
A company is looking for a Senior Support Engineer to join their Customer Success team. ...
Senior Integration Support Engineer
We are looking for a talented Integration Support Engineer to join our team! In this role you will be supporting the integrations built to help exchange data between Flexport and our customers and partners. In addition, you'll work closely with Solutions Engineers and Solutions Consultants to identi...
RF Senior Software Support Engineer, Music Region Flex
RF Senior Software Support Engineer, Music Region Flex. Provide guidance and mentorship to junior engineers, sharing best practices and helping to build a stronger support team. Additionally, the team supports the creation of multi-region marketplaces, allowing services to scale smoothly as demand g...
Senior Client Support Engineer
Provides excellent technical support to clients after delivery, ensuring their needs are met promptly and professionally. Provide technical support to VVIP clients regarding aircraft interior systems, including entertainment systems, lighting, seating, and custom installations. Diagnose, troubleshoo...
Senior Technical Support Engineer
Technical Support Engineer (Signature). Signature Support handling and execution of Severity 1 through 4 cases, as well as, implementing and finding ways to prevent customer issues through proactive support and monitoring. The Signature Support team provides the highest level of support and expertis...
Senior Field Support Engineer
As a field service engineer, you will be asked to travel throughout your assigned service area with a company vehicle to build customer relations and apply your technical expertise to on-site projects as you oversee field service deliverables, establish operational quality and assure customer satisf...