Bilingual Customer Care Specialist

VirtualVocations
Brooklyn, New York, United States
Full-time
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A company is looking for a Bilingual Surge Team Customer Care Specialist.Key Responsibilities : Answer incoming calls in a bilingual queue to assist individuals in immediate needResearch information in databases to resolve customer issuesDemonstrate listening skills, empathy, and compassion to callers in needRequired Qualifications : Must be bilingual speaking fluent English and SpanishReside and legally able to work in the United StatesIdeally able to respond within 1-2 hours of notificationHigh school diploma or equivalent (GED)US-based Internet Service Provider (ISP)

27 days ago
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