JOB DESCRIPTION :
As a primary contact for Safeway customers, the Head Clerk Stocker provides friendly, courteous, and helpful service. The Head Clerk Stocker places merchandise on shelves in a retail grocery store.
Open cases of merchandise using a company approved box cutter. Places individual items on shelves in the specified location.
Face to order (block down) items to be consistent with Division standards. Dusts and washes shelves as needed. Checks temperatures in cold cases, coolers, and freezers.
Responsible for total store security. Maintain all aisles with a clear walkway. May occasionally function as cashier / checker, see Job Description for APC Checker.
Bales cardboard and cleans floor. Orders groceries and does a Backroom Inventory (BRI) with a hand held ordering device.
Supervises, assigns duties and trains employees. May write schedules for the night stocking employees. The position is hourly non-exempt.
The Head Clerk Stocker reports to the Store Manager,1st and 2nd Assistant Manager or Person in Charge.
JOB DUTIES :
The Head Clerk Stocker is generally responsible for completing the following job duties :
- Provides customer service as defined by the employer within the scope of the position and within company policy.
- Supervises, trains, assigns duties to night stocking employees and may write schedules.
- Responsible for accurate inventory procedures to include checking the load for shorts, and maintaining total backroom control.
- Loads stock onto six-wheelers, or uses pallet jack to move merchandise. Pushes loaded six-wheelers to appropriate area.
- Opens cases and carries product to display area.
- Replaces stock on shelves. Faces and straightens up shelves. Rotates merchandise and removes out of date merchandise from the shelves.
- Writes grocery, non-food orders and does a Backroom Inventory (BRI).
- Returns excess stock to backroom and inventory. Maintains backroom organization.
- Operates electronic scanner cash register to total customers’ final bill.
- Receives payment for customer purchase and count back correct change.
- Bags groceries in plastic, canvas or paper bags. Lift bags into grocery cart. Offer customer assistance with carry out, and provide carryout service if Courtesy Clerk is unavailable.
- Responsible for overseeing employees and responding to customer on-site accidents.
- Maintain cleanliness of store.
- Adheres to Federal, State, local laws. Adheres to safety policies and store rules.
- Other duties as assigned.
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